If your company is considering upgrading or installing a new communications system, Hosted VoIP (Voice over Internet Protocol) is a great option. The benefits of using this kind of system extend far beyond features and affordability, and many organizations continue to be surprised by the ways this telecommunications technology can help them.

America’s Phone Guys believes in finding the right system for your company, and we’ll work with you every step of the way to figure out the best solution for your business. Here are just some of what we think will be your favorite benefits of VoIP!

1. Transparent Pricing

If you have a legacy phone system, it takes a lot of time and effort to add features beyond basic functionality. These extra features can also require costly new hardware or additional services. More often than not, these small upgrades can be time consuming and involve costly service charges.

With hosted VoIP, features like caller ID, voicemail, call forwarding, and conferencing are already integrated with most plans. With features automatically included, you won’t have to worry about your ever-expanding phone bill, or be surprised by the cost of extra hardware installations.

2. User-friendly

We’ve seen huge developments in technology over the last decade. Technology used to be synonymous with “hard to use”–but not these days! Because the culture surrounding technology has adapted toward being user-friendly, you can reap the benefits of new technology without struggling to figure out how to use it.

Hosted VoIP is far easier to use than most people think. Your new platform will let you make and receive calls very similarly as you would on a traditional phone system. Hosted VoIP service providers focus on making the set up easy, especially if your company doesn’t have an IT team or a tech guru. When we install a VoIP system in your office, America’s Phone Guys will make sure you understand every facet of the system before we’re finished.

3. Simplified IT Support

Hosted VoIP systems typically involve only limited amounts of hardware and a simple setup. In some cases, all you have to do is plug in your phones! Reliable Hosted VoIP providers can finish most of the setup remotely, similar to setting up your home’s Internet.

Also, because the service runs on the cloud, you won’t need devoted IT employees to maintain the system. Upgrades will be pushed remotely, and you can add, change, move, or delete users yourself if you prefer. On the rare occasion that you experience any downtime or issues with the system, reputable Hosted VoIP providers offer 24/7 support at no extra cost.

4. Easy Integration and Scalability

If you’re already using technology to organize your employees or communications, you’d be surprised at how easily Hosted VoIP solutions can actually integrate with your current communication system.

For example, if your company uses a cloud-based CRM platform, your hosted Hosted VoIP phone system could be integrated to pull up client records when that client calls in. Voicemail to email functions can streamline communication, making it easier than ever to track clients needs and problems.

Hosted VoIP systems also scale very easily, because the platform doesn’t exist onsite and won’t be limited by space or resources. When you’re a growing organization, you want a system that can grow with you!

5. Flexibility

With traditional phone systems, you always need a physical landline to make or answer calls. In order to be productive or client-facing, your employees need to be locked down to desks and locations. A Hosted VoIP system can be set up to allow us of phone sets as well as desktop computers, laptops, and even smartphones to make phone calls. The entire system ensures full connectivity whenever, wherever!

Hosted VoIP Can Change Your Business

Interested in any of these benefits? Contact America’s Phone Guys today! We can walk you through all of your options, designing the perfect custom system that will grow and change with your business.