Serving the Greater Portland Area for over 20 years.
Nearly everyone uses their smartphones to communicate, whether through text messages, voice calls, multiple email accounts, or other dedicated communication platforms.
However, with so many different platforms and multiple accounts, all of this communication can become fragmented. This is where UCaaS comes in. UCaaS or Unified Communications as a Service integrates all of your communication through the cloud. It’s one of the easiest and most efficient ways to manage your businesses’ collaboration and communication.
The “aaS” is an acronym for “as a service”. UC stands for Unified Communications. So UCaaS simply means that Unified Communications are offered a service through the cloud.
Although the tools that makeup UCaaS will vary, UCaaS can typically be defined by two main factors: As a service and user experience.
UCaaS isn’t an alternative to VoIP, but it’s not uncommon for businesses to consider implementing VoIP only or install a total UCaaS solution. In all cases, UCaaS includes VoIP telephony.
Want to know the benefits of a virtual cloud center platform? Learn about UCaaS and CCaaS, and discover which option is best for your business.
Allows for remote work:
because communication is cloud-based, all of your employees are connected wherever they are
cloud providers must follow strict requirements and perform audits regularly, so your data, documents, and applications are all secure
you don’t have to manage the cloud or anything yourself, the service provider does.
a big reason many companies switch to UCaaS is to reduce capital expenditure. Other savings you’ll experience come with an increase in mobility and an increase in productivity.
At America’s Phone Guys, we understand how important meetings are. You can easily connect with employees whether they’re at another site or working remotely. Our UCaaS features include video conferencing, audio conferencing, team collaboration, online meetings, and enterprise messaging.
If you’re interested in UCaaS for your company, contact us today. We proudly serve the Portland OR and Vancouver WA area and beyond with quality business phone solutions. We’ll talk with you and provide you with the best solution based on your needs and budget. Best of all, we’re there for you when you need it most!
SERVING CLIENTS IN NW OREGON AND SW WASHINGTON