As a business, you might be looking for ways to improve your communication and help cut costs. Fortunately, there is a simple solution: Voice over Internet Protocol (VoIP).
Simply put, VoIP is a way to make and receive calls over the Internet. Voice data is converted into data packets, carried through your private network, and into a VoIP system. The data is then routed by your carrier through the Internet, then through a PSTN network, and finally the data switches back to audio and is delivered to the end-user.
There are various ways VoIP can help benefit your business, including: