Small-business owner using VoIP to receive internet calls

Small Business VoIP

SERVING PORTLAND OR | VANCOUVER WA

As a business, you might be looking for ways to improve your communication and help cut costs. Fortunately, there is a simple solution: Voice over Internet Protocol (VoIP).

Simply put, VoIP is a way to make and receive calls over the Internet. Voice data is converted into data packets, carried through your private network, and into a VoIP system. The data is then routed by your carrier through the Internet, then through a PSTN network, and finally the data switches back to audio and is delivered to the end-user.

There are various ways VoIP can help benefit your business, including:

Cost-Saving

Since you don’t need a traditional phone line with VoIP, your monthly phone bill is eliminated. VoIP calls between PCs are free. VoIP calls between PCs and landlines do have a service fee, but it’s more affordable compared to traditional landlines. On average, businesses save around 40% after switching to VoIP.

Increased Functionality

VoIP is known to be feature-rich. Other than call forwarding and call waiting, many VoIP providers also offer unified communications features including caller ID, call routing, auto-attendant, conferencing, Do Not Disturb, and more. Some even come at no extra charge. We have a full list of features and their descriptions on our website.

*Inquiries will be answered within business hours. All quote requests made after business hours will be responded the following business day.

Portability

With VoIP, you don’t need to sit at your desk next to your phone to make and receive calls. You can make calls anywhere there’s a reliable Internet connection. You can take calls and check email through your laptop, tablet, or smartphone. Relocating or have multiple offices? You don’t even need to change your number. You could have one business number that directs to all locations or employees, that way you never miss a call. VoIP also makes working remotely easier and more affordable.

Great Call Quality

Call quality is another added benefit of VoIP. The audio quality is just as good or even better than landline phone calls. So you can look forward to high-quality calls with VoIP.

Security
As a business, we know that security is at the top of your mind when it comes to communications solutions. VoIP technology uses encryption protocols ensuring your data and voice calls remain secure providing you peace of mind.

Making the Switch to VoIP
VoIP can bring many benefits to small businesses like yours. If you’re interested in learning more about VoIP and to see if it’s right for you, contact Americas Phone Guys. We’re very knowledgeable about VoIP and we can help find the best solution for your business.

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