As a business owner in , an effective and affordable phone system is likely a top priority. Google Voice is a web-based telecom platform that links multiple phone lines to...
First, what is IVR? It’s Interactive Voice Response (IVR) – a call system that allows callers to navigate a phone system via their voice or keypad inputs. This automatic call...
Interactive Voice Response (IVR) is a powerful modern VoIP solution that improves how businesses handle incoming calls. It’s an automatic call distribution (ACD) system that allows callers to interact with...
Effective communication is a key ingredient in the success of a sales team. From client calls to internal collaboration, it’s important for your staff to have the right tools to...
Many companies are switching from traditional landlines to Voice over Internet Protocol (VoIP) phone systems, and for good reason! Not only is VoIP one of the most reliable and cost-effective...
Robocalls have become a new menace for anyone with a phone. It’s estimated that between 3-5 billion robocalls are made each month, a shocking and frustrating statistic. Sometimes these calls...
As more and more employees begin working remotely, it’s important to ensure that everyone is set up for success no matter where they are. To ensure your team is fully...
Modern phone systems are packed with features designed to make daily life easier for you and your employees. However, there are tons of different options on the market, and it’s...
Voice over Internet protocol, or VoIP, is a special type of technology that lets you make voice calls over a broadband connection instead of an analog phone line. It works...
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