If you are a business in the market for a VoIP phone system in the Portland, OR and Vancouver, WA areas, it may be tempting to go with a large national or regional company over a local one. When it comes to your business’s VoIP phone services, bigger does not necessarily mean better. Purchasing a VoIP system from a large provider means your business may not be as valued as it should be. Hiring a local VoIP service provider means personalized attention for all of your set up and service needs. Here are some of the top reasons why hiring a local VoIP provider is more beneficial for your business than a national company:
Personalized Installation Services
When choosing a national provider, often times you are responsible for the installation of the phone switch equipment; this is called a remote installation. This can be frustrating for those who have little experience in computer networking and can result in wasting time better spent on other business needs. Many businesses encounter difficulties with remote installation, but these can be easily avoided with a local VoIP service provider. A local VoIP phone system provider offers installation, training and implementation of your VoIP system leaving you the time and energy to do what you do best. America’s Phone Guys as a local VoIP phone system and service provider. We offer on-site sales consultation; site inspections to determine your network’s compatibility with VoIP; coordination with your IT personnel; personalized equipment installation; and on-site tech and user training.
Comprehensive Communications Solution
Regional and national VoIP phone system providers commonly only offer basic VoIP services and may not completely satisfy your communication needs. When issues arise with your VoIP system or service, and problems need to be resolved, it will take longer and require more energy on your part to resolve remotely. Creating a reliable, superior voice quality system often requires on-site problem solving from experienced professionals. America’s Phone Guys offers a wide variety of VoIP solutions guaranteed to provide you with the highest quality communication technology available.
VOIP Maintenance Services
In the event of equipment failure or malfunction, national providers are limited in how quickly they can replace faulty equipment. With a local VoIP provider like America’s Phone Guys, in the off chance that VoIP service equipment we’ve installed should fail we will replace it the same day and ensure your business’s line of communication does not remain disrupted. In addition, having a local VoIP phone system provider means that your business would have tech support 7 days a week located minutes away if an on-site visit is ever needed.