As a business owner in Portland OR and Vancouver WA, an effective and affordable phone system is likely a top priority. Google Voice is a web-based telecom platform that links multiple phone lines to one phone number offered by Google. It includes basic features like call forwarding, voicemail transcription, and text messaging.
It’s understandable for businesses, especially smaller businesses, to be drawn to it because of its low cost and ease of use. But the truth is Google Voice is not a great option for managing an entire phone system.
It has significant limitations that can hinder your business operations, such as limited customer support, lack of advanced business features, and potential reliability issues.
In this guide, we’re diving deeper into what Google Voice is and why a professionally installed Voice over Internet Protocol (VoIP) system is a better fit for your company.
Differences Between Google Voice and VoIP
While Google Voice uses VoIP technology, it’s not a full-fledged business VoIP solution. VoIP allows businesses to leverage their internet system to easily make and manage calls across multiple lines, devices, and other communications systems.
Here are some differences to consider:
- You can only have one local phone number with Google Voice (unless you pay extra).
- Google Voice is not based on Session Internet Protocol (SIP), although it offers SIP client integration.
- Not all softphones are compatible with Google Voice.
- HD Voice (High Definition Voice) is not available with Google Voice.
- You have to have an existing phone connection with a working phone number to use Gvoice.
What is Better Than Google Voice for Businesses?
Professional, tailored VoIP and VoIP Private Branch Exchange (PBX) systems are better because they offer more flexibility and features. PBX systems use the SIP protocol to transport calls, and VoIP transfers digitized voice over data networks.
A professional VoIP and PBX system offers numerous advantages over Google Voice, including:
- Customizable plans that grow with your business
- Advanced features like call queues and auto-attendants
- Secure, business-grade communications
- Better call quality and reliability
- Dedicated customer support
And when you work with a local VoIP provider like America's Phone Guys, you can get a phone system that’s tailored to your specific business needs and backed by expert support.
Our VoIP Solutions Solve Your Business Communication Challenges
At America's Phone Guys, we understand the unique communication needs of businesses in Portland OR and Vancouver WA.
Our VoIP solutions offer just about everything your business requires for reliable communication: tailored plans, advanced features and integrations, and local expertise. We offer support to make sure your system always runs smoothly and with the scalability to grow with your business.
America's Phone Guys also offers a hybrid communication solution using both VoIP and PBX so you can get the most out of your telecom systems.
So don’t let your company fall behind in the telecommunications department! Reach out to us today to learn how our VoIP solutions can transform your business communications.
What is Google Voice, and Should Businesses Consider It in Portland OR - Vancouver WA - Oregon Coast?
Serving Clients in NW Oregon and SW Washington
