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Why Work with a LOCAL Company for Your VoIP Phone Service?

 In Voice over Internet Protocol, VOIP, VoIP Phones

Verbal continues to be one of the most used forms of communication for businesses today, but with dozens of VoIP providers around the country claiming to have the best service, selecting one can be a daunting task. Fortunately, America’s Phone Guys is here to help you out. Below are some ways working with a local company may be your best option.

Personalized Service

If you choose a national provider, you’ll have to install your own VoIP equipment and configure your own network. Are you ready to deal with the jungle of acronyms such as POE, LNP, DiffServ, DHCP, 802.1pq, VLAN’s, etc.? While national providers will boast of many successful remote business VoIP installations, there are many times where it doesn’t work and the equipment is returned. That illustrates the limitations of selling a product from hundreds of miles away with no ability to service it.

On the other hand, a local VoIP provider can provide:

  • An on-site consultation including a site inspection to determine your network’s suitability to VoIP
  • Local coordination with network personnel
  • Actual equipment installation, set up and testing
  • On-site technical and user training

Quick and Reliable Service

What happens when your CEO’s phone dies while he’s expecting an important phone call? With a national provider, you call them and they’ll ship out a phone that you’ll receive in a couple of days. But when you call your local hosted VoIP provider, they can respond immediately with repair or replacement of the defective VoIP component.

Local providers maintain a stock of spare parts. Additionally, you’ll find that your local provider has people who have been in the telecom business for years and can provide a level of service that the typical national provider can’t.

Ready to Make the Switch to VoIP?

Now that you’re equipped with some reasons why you should work with a local VoIP provider, you should be able to make an informed decision on which provider is best for your company. If you have any more questions or are interested in learning more about VoIP, we have more informative blog posts including one on VoIP Features and another on VoIP Phone Service. And as always, feel free to contact America’s Phone Guys. We’re passionate about VoIP and would love to help!

Why Work with a LOCAL Company for Your VoIP Phone Service? in Portland OR and Vancouver WA

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