Portland (503) 577-2959 Vancouver (360) 904-6782

On Premise vs Cloud

Serving Portland OR | Vancouver WA

On Premise vs Cloud Phone Services by America's Phone Guys serving Portland OR and Vancouver WASo now that you’ve decided on purchasing a Voice Over Internet Protocol (VoIP) phone system, it’s time to settle on a type of system. Generally, there are two categories: hosted (Cloud-Based) or private exchanges (On Premise IP-PBX).

Cloud vs On Premise Hardware

On Premise IP-PBX systems require hardware to be located and maintained on site. A cloud based phone system is maintained remotely, using a provider’s internet data center. Examining the pros and cons of each option will help you determine which is best for your business phone system needs.

Features of On Premise vs Cloud

The features available for either type of system depend on your provider, and can vary. Before you choose a system, it will be helpful for you to make a list of features you need for your business, including the following considerations:

  • Voicemail to Email Services
  • Mobile Calling
  • Long Distance or International Calling
  • Call Forwarding
  • Conference Calls
  • Extension Dialing

Pros and Cons of On Premise vs Cloud IP Systems

On Premise Phone System:

  • Typically have a significant upfront cost
  • No monthly fee
  • More stable connection quality when Internet is less than fully reliable
  • Usually able to operate using existing cabling in your office or building
  • Ability to use multiple types of phone service
  • Doesn’t easily accommodate features like conference calling

Cloud Based Phone System:

  • Generally less expensive set up costs
  • Involves regular monthly payments
  • The “brain” of the system is maintained by the provider, so there is less for you to worry about
  • Easy to re-route calls to cell phones if the Internet goes down
  • Upgrades to new features are often at no cost.
  • Great for businesses with a mobile staff
  • Conference bridges are usually available at a minimum additional cost

If your business is especially concerned about the cost of the VoIP system, your provider will be able to help you choose a solution that is a better match for your budget. Overall, cloud-based options tend to be less expensive at time of installation.

Existing Technology Influences Which VoIP Phone System is Right for You

Your current technology infrastructure within your office will also influence whether premise-based or cloud-based VoIP is more properly suited for your needs. An On Premise Phone System requires specific cables (either CAT wiring or Fiber Optic). This is another consideration when evaluating and weighing your VoIP options.

When contemplating premise-based versus cloud based, it is also important to think long term. If you suspect your business will expand, it may be worth installing an On Premise Phone System now.

Professional VoIP Phone Services

America’s Phone Guys understands how important it is for your business to choose the best VoIP system. Having an effective phone system can help your business thrive while having one that is troublesome can cause preventable problems. A communications professional is standing by to assist you in determining your phone system needs, and we’ll match it to the most appropriate solution. Contact America’s Phone Guys for more information today!

Back to VoIP Providers

On Premise vs Cloud in Portland OR and Vancouver WA

SERVING CLIENTS IN PORTLAND OR - OREGON COAST:

PORTLAND | GRESHAM | TROUTDALE | SANDY | BORING | DAMASCUS | CLACKAMAS | OREGON CITY | WEST LINN | LAKE OSWEGO | TUALATIN | SALEM | NEWBERG | MCMINNVILLE | BEAVERTON | HILLSBORO | SEASIDE | ASTORIA | LINCOLN CITY

VANCOUVER | BATTLE GROUND | CAMAS | WASHOUGAL | LA CENTER | RIDGEFIELD | ORCHARDS | BRUSH PRAIRIE | WOODLAND | KELSO | KALAMA | LONGVIEW | LONG BEACH