# America's Phone Guys: Business Phone Systems > Serving Portland OR, Vancouver WA --- ## Pages - [Vancouver](https://americasphoneguys.com/vancouver/) - [Clark County](https://americasphoneguys.com/clark-county/) - [Cowlitz County](https://americasphoneguys.com/cowlitz-county/) - [Pacific County](https://americasphoneguys.com/pacific-county/) - [Portland](https://americasphoneguys.com/portland/) - [Multnomah County](https://americasphoneguys.com/multnomah-county/) - [Clackamas County](https://americasphoneguys.com/clackamas-county/) - [Clatsop County](https://americasphoneguys.com/clatsop-county/) - [Lincoln County](https://americasphoneguys.com/lincoln-county/) - [Marion County](https://americasphoneguys.com/marion-county/) - [Washington County](https://americasphoneguys.com/washington-county/) - [Yamhill County](https://americasphoneguys.com/yamhill-county/) - [Columbia County](https://americasphoneguys.com/columbia-county/) - [Barberton](https://americasphoneguys.com/vancouver/barberton/) - [Burton](https://americasphoneguys.com/vancouver/burton/) - [Felida](https://americasphoneguys.com/vancouver/felida/) - [Five Corners](https://americasphoneguys.com/vancouver/five-corners/) - [Fisher's Landing](https://americasphoneguys.com/vancouver/fishers-landing/) - [Fruit Valley](https://americasphoneguys.com/vancouver/fruit-valley/) - [Hazel Dell](https://americasphoneguys.com/vancouver/hazel-dell/) - [Mill Plain](https://americasphoneguys.com/vancouver/mill-plain/) - [Minnehaha](https://americasphoneguys.com/vancouver/minnehaha/) - [Mt Vista](https://americasphoneguys.com/vancouver/mt-vista/) - [Ogden](https://americasphoneguys.com/vancouver/ogden/) - [Orchards](https://americasphoneguys.com/vancouver/orchards/) - [Proebstel](https://americasphoneguys.com/vancouver/proebstel/) - [Salmon Creek](https://americasphoneguys.com/vancouver/salmon-creek/) - [Walnut Grove](https://americasphoneguys.com/vancouver/walnut-grove/) - [Amboy](https://americasphoneguys.com/clark-county/amboy/) - [Battle Ground](https://americasphoneguys.com/clark-county/battle-ground/) - [Brush Prairie](https://americasphoneguys.com/clark-county/brush-prairie/) - [Camas](https://americasphoneguys.com/clark-county/camas/) - [La Center](https://americasphoneguys.com/clark-county/la-center/) - [Ridgefield](https://americasphoneguys.com/clark-county/ridgefield/) - [Washougal](https://americasphoneguys.com/clark-county/washougal/) - [Yacolt](https://americasphoneguys.com/clark-county/yacolt/) - [Ariel](https://americasphoneguys.com/cowlitz-county/ariel/) - [Carrolls](https://americasphoneguys.com/cowlitz-county/carrolls/) - [Castle Rock](https://americasphoneguys.com/cowlitz-county/castle-rock/) - [Kalama](https://americasphoneguys.com/cowlitz-county/kalama/) - [Kelso](https://americasphoneguys.com/cowlitz-county/kelso/) - [Longview](https://americasphoneguys.com/cowlitz-county/longview/) - [Silver Lake](https://americasphoneguys.com/cowlitz-county/silver-lake/) - [Woodland](https://americasphoneguys.com/cowlitz-county/woodland/) - [Long Beach](https://americasphoneguys.com/pacific-county/long-beach/) - [Seaview](https://americasphoneguys.com/pacific-county/seaview/) - [SE Portland](https://americasphoneguys.com/portland/se-portland/) - [Central Portland](https://americasphoneguys.com/portland/central-portland/) - [NE Portland](https://americasphoneguys.com/portland/ne-portland/) - [SW Portland](https://americasphoneguys.com/portland/sw-portland/) - [NW Portland](https://americasphoneguys.com/portland/nw-portland/) - [North Portland](https://americasphoneguys.com/portland/north-portland/) - [Gresham](https://americasphoneguys.com/multnomah-county/gresham/) - [Troutdale](https://americasphoneguys.com/multnomah-county/troutdale/) - [Fairview](https://americasphoneguys.com/multnomah-county/fairview/) - [Wood Village](https://americasphoneguys.com/multnomah-county/wood-village/) - [Milwaukie](https://americasphoneguys.com/clackamas-county/milwaukie/) - [Clackamas](https://americasphoneguys.com/clackamas-county/clackamas/) - [Happy Valley](https://americasphoneguys.com/clackamas-county/happy-valley/) - [Oak Grove](https://americasphoneguys.com/clackamas-county/oak-grove/) - [Lake Oswego](https://americasphoneguys.com/clackamas-county/lake-oswego/) - [Gladstone](https://americasphoneguys.com/clackamas-county/gladstone/) - [West Linn](https://americasphoneguys.com/clackamas-county/west-linn/) - [Oregon City](https://americasphoneguys.com/clackamas-county/oregon-city/) - [Wilsonville](https://americasphoneguys.com/clackamas-county/wilsonville/) - [Canby](https://americasphoneguys.com/clackamas-county/canby/) - [Estacada](https://americasphoneguys.com/clackamas-county/estacada/) - [Sandy](https://americasphoneguys.com/clackamas-county/sandy/) - [Damascus](https://americasphoneguys.com/clackamas-county/damascus/) - [Boring](https://americasphoneguys.com/clackamas-county/boring/) - [Wesport](https://americasphoneguys.com/clatsop-county/wesport/) - [Astoria](https://americasphoneguys.com/clatsop-county/astoria/) - [Warrenton](https://americasphoneguys.com/clatsop-county/warrenton/) - [Seaside](https://americasphoneguys.com/clatsop-county/seaside/) - [Gearhart](https://americasphoneguys.com/clatsop-county/gearhart/) - [Lincoln City](https://americasphoneguys.com/lincoln-county/lincoln-city/) - [Aurora](https://americasphoneguys.com/marion-county/aurora/) - [Brooks](https://americasphoneguys.com/marion-county/brooks/) - [Gervais](https://americasphoneguys.com/marion-county/gervais/) - [Hubbard](https://americasphoneguys.com/marion-county/hubbard/) - [Keizer](https://americasphoneguys.com/marion-county/keizer/) - [Salem](https://americasphoneguys.com/marion-county/salem/) - [Woodburn](https://americasphoneguys.com/marion-county/woodburn/) - [Beaverton](https://americasphoneguys.com/washington-county/beaverton/) - [Cedar Hills](https://americasphoneguys.com/washington-county/cedar-hills/) - [Hillsboro](https://americasphoneguys.com/washington-county/hillsboro/) - [Tualatin](https://americasphoneguys.com/washington-county/tualatin/) - [Tigard](https://americasphoneguys.com/washington-county/tigard/) - [Amity](https://americasphoneguys.com/yamhill-county/amity/) - [Carlton](https://americasphoneguys.com/yamhill-county/carlton/) - [Dayton](https://americasphoneguys.com/yamhill-county/dayton/) - [Dundee](https://americasphoneguys.com/yamhill-county/dundee/) - [Lafayette](https://americasphoneguys.com/yamhill-county/lafayette/) - [McMinnville](https://americasphoneguys.com/yamhill-county/mcminnville/) - [Newberg](https://americasphoneguys.com/yamhill-county/newberg/) - [Sheridan](https://americasphoneguys.com/yamhill-county/sheridan/) - [Shipley](https://americasphoneguys.com/yamhill-county/shipley/) - [Willamina](https://americasphoneguys.com/yamhill-county/willamina/) - [Yamhill](https://americasphoneguys.com/yamhill-county/yamhill/) - [Rainer](https://americasphoneguys.com/columbia-county/rainer/) - [Belmont](https://americasphoneguys.com/portland/se-portland/belmont/) --- ## Posts - [Is It Time for a Phone System Upgrade? A Guide for Your Business](https://americasphoneguys.com/blog/phone-system-upgrade/): In today’s fast-paced world, business communication systems are vital. They are the lifeline that keeps your company running smoothly. We... - [What is Google Voice, and Should Businesses Consider It?](https://americasphoneguys.com/blog/what-is-google-voice/): As a business owner in , an effective and affordable phone system is likely a top priority. Google Voice is... - [What Is Interactive Voice Response (IVR)?](https://americasphoneguys.com/blog/what-is-interactive-voice-response-ivr/): Interactive Voice Response (IVR) is a powerful modern VoIP solution that improves how businesses handle incoming calls. It’s an automatic... - [What Is an IVR Call Flow?](https://americasphoneguys.com/blog/what-is-an-ivr-call-flow/): First, what is IVR? It’s Interactive Voice Response (IVR) – a call system that allows callers to navigate a phone... - [How VoIP Helps Remote Sales Teams](https://americasphoneguys.com/blog/how-voip-helps-remote-sales-teams/): Effective communication is a key ingredient in the success of a sales team. From client calls to internal collaboration, it’s... - [Is a VoIP Phone More Secure Than a Landline?](https://americasphoneguys.com/blog/is-a-voip-phone-more-secure-than-a-landline/): Many companies are switching from traditional landlines to Voice over Internet Protocol (VoIP) phone systems, and for good reason! Not... - [What is STIR/SHAKEN?](https://americasphoneguys.com/blog/what-is-stir-shaken/): Robocalls have become a new menace for anyone with a phone. It’s estimated that between 3-5 billion robocalls are made... - [How to Set Up VoIP for Remote Workers](https://americasphoneguys.com/blog/how-to-set-up-voip-for-remote-workers/): As more and more employees begin working remotely, it’s important to ensure that everyone is set up for success no... - [How to Choose the Best Business Phone System](https://americasphoneguys.com/blog/how-to-choose-the-best-business-phone-system/): Modern phone systems are packed with features designed to make daily life easier for you and your employees. However, there... - [Is My Business Already Using VoIP & We Don't Know It?](https://americasphoneguys.com/blog/is-my-business-already-using-voip-we-dont-know-it/): Voice over Internet protocol, or VoIP, is a special type of technology that lets you make voice calls over a... - [Is your VoIP Secure?](https://americasphoneguys.com/blog/is-your-voip-secure/): Voice over Internet Protocol (VoIP) is one of the most reliable, cost-effective business phone solutions you can have for your... - [What are the Requirements for VoIP?](https://americasphoneguys.com/blog/what-are-the-requirements-for-voip/): What is VoIP? Voice over Internet Protocol, also known as VoIP, is becoming commonplace in commercial use for phone calls... - [How to Configure your Auto-Attendant](https://americasphoneguys.com/blog/how-to-configure-your-auto-attendant/): How to Configure your Auto-Attendant Fewer companies than ever before are hiring dedicated receptionists to answer phones and direct calls... - [What is Direct Inward Dialing (DID)?](https://americasphoneguys.com/blog/what-is-direct-inward-dialing/): Handling company communications frequently means having multiple dedicated phone lines installed and hiring an efficient receptionist or call center. Now,... - [What is Find-Me/Follow-Me Telecom Service?](https://americasphoneguys.com/blog/what-is-find-me-follow-me-telecom-service/): What is Find-Me/Follow-Me Telecom Service? Like many entrepreneurs, field technicians and small business owners, you aren’t in one place for... - [A Strong Voicemail Password Can Make All the Difference](https://americasphoneguys.com/blog/strong-voicemail-password-can-make-difference/): Even though most of us know that we shouldn’t, many of us are still using obvious and common passwords. America’s... --- ## Products - [Yealink Cordless W78H Phone with Base Station](https://americasphoneguys.com/telephone-equipment/yealink/w78h/): Yealink Cordless W78H Phone Features - [Yealink Cordless W57R Phone with Base Station](https://americasphoneguys.com/telephone-equipment/yealink/w57r/): Yealink Cordless W57R Phone Features - [Yealink CP935W Conference Phone with Base](https://americasphoneguys.com/telephone-equipment/yealink/cp935w/): Yealink CP935W Conference Phone Features Compare Yealink CP Conference Room Phones Microphones Built in Bluetooth/Wi-Fi? 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Recommended for Yealink CP965W 13... - [Yealink SIP-T57W Desk Phone](https://americasphoneguys.com/telephone-equipment/yealink/t57w/): Yealink T57W Desk Phone Features Yealink SIP-T57W Desk Phone Specs Download Specifications Sheet The T5 Desk Phone Series Model Perfect... - [Yealink T54W Desk Phone](https://americasphoneguys.com/telephone-equipment/yealink/t54w/): Yealink T54W Desk Phone Features Yealink SIP-T54W Desk Phone Specs Download Specification Sheet The T5 Desk Phone Series Model Perfect... - [Yealink T53W Desk Phone](https://americasphoneguys.com/telephone-equipment/yealink/t53w/): Yealink T53W Desk Phone Features Yealink SIP-T53W Desk Phone Specs Download Specification Sheet The T5 Desk Phone Series Model Perfect... - [Yealink T53 Desk Phone](https://americasphoneguys.com/telephone-equipment/yealink/t53/): Yealink T53 Desk Phone Features Yealink SIP-T53 Desk Phone Specs Download Specification Sheet The T5 Desk Phone Series Which T5... - [Poly Edge E350 Phone](https://americasphoneguys.com/telephone-equipment/poly/e350/): Compare Poly Edge Series Phones Display Functionality Wifi Ready? Bluetooth? Poly Edge E550 5” color 12-line keys; support for up... - [Poly Edge E550 IP Phone](https://americasphoneguys.com/telephone-equipment/poly/e550/): Compare Poly Edge Series Phones Display Functionality Wifi Ready? Bluetooth? Poly Edge E550 5” color 12-line keys; support for up... - [Poly Edge E320 Phone](https://americasphoneguys.com/telephone-equipment/poly/e320/): Compare Poly Edge Series Phones Display Functionality Wifi Ready? Bluetooth? Poly Edge E550 5” color 12-line keys; support for up... - [Poly Edge E220 Phone](https://americasphoneguys.com/telephone-equipment/poly/e220/): Poly Edge Series IP Phones Display Functionality Wifi Ready? Bluetooth? Poly Edge E550 5” color 12-line keys; support for up... - [Poly Edge E100 Phone](https://americasphoneguys.com/telephone-equipment/poly/e100/): Compare Poly Edge Series Phones Display Functionality Wifi Ready? Bluetooth? Poly Edge E550 5” color 12-line keys; support for up... - [Poly Rove 40 Cordless Phone](https://americasphoneguys.com/telephone-equipment/poly/cordless-40/): The Poly Rove Cordless Phone Series Microban® antimicrobial protection Dust and water protection Impact protection Talk time Poly Rove 40... - [Poly Rove 30 Cordless Phone](https://americasphoneguys.com/telephone-equipment/poly/cordless-30/): The Poly Rove Cordless Phone Series Microban® antimicrobial protection Dust and water protection Impact protection Talk time Poly Rove 40... - [Poly Rove 20 Cordless Phone](https://americasphoneguys.com/telephone-equipment/poly/cordless-20/): The Poly Rove Cordless Phone Series Microban® antimicrobial protection Dust and water protection Impact protection Talk time Poly Rove 40... - [Poly Edge E400 Phone](https://americasphoneguys.com/telephone-equipment/poly/e400/): Poly Edge Series IP Phones Display Functionality Wifi Ready? Bluetooth? Poly Edge E550 5” color 12-line keys; support for up... - [Poly Edge E450 Phone](https://americasphoneguys.com/telephone-equipment/poly/e450/): Poly Edge Series IP Phones Display Functionality Wifi Ready? Bluetooth? Poly Edge E550 5” color 12-line keys; support for up... --- # # Detailed Content ## Pages - Published: 2025-08-06 - Modified: 2025-08-06 - URL: https://americasphoneguys.com/vancouver/ Business Communications Services | VoIP Provider in Vancouver Skip to content Search Reviews Contact Client Portal Billing Cloud Voice Faxing Blog Reviews Contact Client Portal Billing Cloud Voice Faxing Blog Solutions Close Solutions Open Solutions Unified Communications UCaaS Consolidate your business communications. VoIP Phone Service Voice over IP that works for you. Hosted PBX A robust and scalable business solution. Hybrid IP (VoIP + PBX) The flexibility of VoIP with in-house PBX. Conferencing State-of-the-art virtual conferencing. Webinar Host your own webinars. Business Messaging Text with your customers. Fax (Hosted & Internet) Modern approaches to timeless technology. By Industry Remote Work Easily onboard your new remote hires. Small Businesses Communications tailored to small business. Call Centers Phone systems and more for busy call centers. Healthcare Reliable and powerful healthcare solutions. Schools Clear and efficient communication systems. Retail All of the features you need; none you don’t. Restaurants Features to grow your food business. Business Tools CRM Integration Follow customer journeys from start to finish. Integrated Automatic Call Distribution Incoming call routing for optimal outcomes. Automated Attendant Guarantee your calls are always answered. Call Recording For quality assurance, training, and more. AI Communications Tools for Businesses Capture critical customer insights with easy-to-use AI tools Telecom Contractor Phone System Installation Telecommunications systems and hardware. Phone System Repair Responsive service from expert technicians. Phone System Relocation Moving offices? We can assist. See All Solutions Products Close Products Open Products Telephone Equipment Get equipped to grow. Poly Edge Versatile and durable. Yealink Powerful and intuitive.... --- - Published: 2025-08-06 - Modified: 2025-08-06 - URL: https://americasphoneguys.com/clark-county/ Business Communications Services | VoIP Provider in Clark County Skip to content Search Reviews Contact Client Portal Billing Cloud Voice Faxing Blog Reviews Contact Client Portal Billing Cloud Voice Faxing Blog Solutions Close Solutions Open Solutions Unified Communications UCaaS Consolidate your business communications. VoIP Phone Service Voice over IP that works for you. Hosted PBX A robust and scalable business solution. Hybrid IP (VoIP + PBX) The flexibility of VoIP with in-house PBX. Conferencing State-of-the-art virtual conferencing. Webinar Host your own webinars. Business Messaging Text with your customers. Fax (Hosted & Internet) Modern approaches to timeless technology. By Industry Remote Work Easily onboard your new remote hires. Small Businesses Communications tailored to small business. Call Centers Phone systems and more for busy call centers. Healthcare Reliable and powerful healthcare solutions. Schools Clear and efficient communication systems. Retail All of the features you need; none you don’t. Restaurants Features to grow your food business. Business Tools CRM Integration Follow customer journeys from start to finish. Integrated Automatic Call Distribution Incoming call routing for optimal outcomes. Automated Attendant Guarantee your calls are always answered. Call Recording For quality assurance, training, and more. AI Communications Tools for Businesses Capture critical customer insights with easy-to-use AI tools Telecom Contractor Phone System Installation Telecommunications systems and hardware. Phone System Repair Responsive service from expert technicians. Phone System Relocation Moving offices? We can assist. See All Solutions Products Close Products Open Products Telephone Equipment Get equipped to grow. Poly Edge Versatile and durable. Yealink Powerful and... --- - Published: 2025-08-06 - Modified: 2025-08-06 - URL: https://americasphoneguys.com/cowlitz-county/ Business Communications Services | VoIP Provider in Cowlitz County Skip to content Search Reviews Contact Client Portal Billing Cloud Voice Faxing Blog Reviews Contact Client Portal Billing Cloud Voice Faxing Blog Solutions Close Solutions Open Solutions Unified Communications UCaaS Consolidate your business communications. VoIP Phone Service Voice over IP that works for you. Hosted PBX A robust and scalable business solution. Hybrid IP (VoIP + PBX) The flexibility of VoIP with in-house PBX. Conferencing State-of-the-art virtual conferencing. Webinar Host your own webinars. Business Messaging Text with your customers. Fax (Hosted & Internet) Modern approaches to timeless technology. By Industry Remote Work Easily onboard your new remote hires. Small Businesses Communications tailored to small business. Call Centers Phone systems and more for busy call centers. Healthcare Reliable and powerful healthcare solutions. Schools Clear and efficient communication systems. Retail All of the features you need; none you don’t. Restaurants Features to grow your food business. Business Tools CRM Integration Follow customer journeys from start to finish. Integrated Automatic Call Distribution Incoming call routing for optimal outcomes. Automated Attendant Guarantee your calls are always answered. Call Recording For quality assurance, training, and more. AI Communications Tools for Businesses Capture critical customer insights with easy-to-use AI tools Telecom Contractor Phone System Installation Telecommunications systems and hardware. Phone System Repair Responsive service from expert technicians. Phone System Relocation Moving offices? We can assist. See All Solutions Products Close Products Open Products Telephone Equipment Get equipped to grow. Poly Edge Versatile and durable. Yealink Powerful and... --- - Published: 2025-08-06 - Modified: 2025-08-06 - URL: https://americasphoneguys.com/pacific-county/ Business Communications Services | VoIP Provider in Pacific County Skip to content Search Reviews Contact Client Portal Billing Cloud Voice Faxing Blog Reviews Contact Client Portal Billing Cloud Voice Faxing Blog Solutions Close Solutions Open Solutions Unified Communications UCaaS Consolidate your business communications. VoIP Phone Service Voice over IP that works for you. Hosted PBX A robust and scalable business solution. Hybrid IP (VoIP + PBX) The flexibility of VoIP with in-house PBX. Conferencing State-of-the-art virtual conferencing. Webinar Host your own webinars. Business Messaging Text with your customers. Fax (Hosted & Internet) Modern approaches to timeless technology. By Industry Remote Work Easily onboard your new remote hires. Small Businesses Communications tailored to small business. Call Centers Phone systems and more for busy call centers. Healthcare Reliable and powerful healthcare solutions. Schools Clear and efficient communication systems. Retail All of the features you need; none you don’t. Restaurants Features to grow your food business. Business Tools CRM Integration Follow customer journeys from start to finish. Integrated Automatic Call Distribution Incoming call routing for optimal outcomes. Automated Attendant Guarantee your calls are always answered. Call Recording For quality assurance, training, and more. AI Communications Tools for Businesses Capture critical customer insights with easy-to-use AI tools Telecom Contractor Phone System Installation Telecommunications systems and hardware. Phone System Repair Responsive service from expert technicians. Phone System Relocation Moving offices? We can assist. See All Solutions Products Close Products Open Products Telephone Equipment Get equipped to grow. Poly Edge Versatile and durable. Yealink Powerful and... --- - Published: 2025-08-06 - Modified: 2025-08-06 - URL: https://americasphoneguys.com/portland/ Business Communications Services | VoIP Provider in Portland Skip to content Search Reviews Contact Client Portal Billing Cloud Voice Faxing Blog Reviews Contact Client Portal Billing Cloud Voice Faxing Blog Solutions Close Solutions Open Solutions Unified Communications UCaaS Consolidate your business communications. VoIP Phone Service Voice over IP that works for you. Hosted PBX A robust and scalable business solution. Hybrid IP (VoIP + PBX) The flexibility of VoIP with in-house PBX. Conferencing State-of-the-art virtual conferencing. Webinar Host your own webinars. Business Messaging Text with your customers. Fax (Hosted & Internet) Modern approaches to timeless technology. By Industry Remote Work Easily onboard your new remote hires. Small Businesses Communications tailored to small business. Call Centers Phone systems and more for busy call centers. Healthcare Reliable and powerful healthcare solutions. Schools Clear and efficient communication systems. Retail All of the features you need; none you don’t. Restaurants Features to grow your food business. Business Tools CRM Integration Follow customer journeys from start to finish. Integrated Automatic Call Distribution Incoming call routing for optimal outcomes. Automated Attendant Guarantee your calls are always answered. Call Recording For quality assurance, training, and more. AI Communications Tools for Businesses Capture critical customer insights with easy-to-use AI tools Telecom Contractor Phone System Installation Telecommunications systems and hardware. Phone System Repair Responsive service from expert technicians. Phone System Relocation Moving offices? We can assist. See All Solutions Products Close Products Open Products Telephone Equipment Get equipped to grow. Poly Edge Versatile and durable. Yealink Powerful and intuitive.... --- - Published: 2025-08-06 - Modified: 2025-08-06 - URL: https://americasphoneguys.com/multnomah-county/ Business Communications Services | VoIP Provider in Multnomah County Skip to content Search Reviews Contact Client Portal Billing Cloud Voice Faxing Blog Reviews Contact Client Portal Billing Cloud Voice Faxing Blog Solutions Close Solutions Open Solutions Unified Communications UCaaS Consolidate your business communications. VoIP Phone Service Voice over IP that works for you. Hosted PBX A robust and scalable business solution. Hybrid IP (VoIP + PBX) The flexibility of VoIP with in-house PBX. Conferencing State-of-the-art virtual conferencing. Webinar Host your own webinars. Business Messaging Text with your customers. Fax (Hosted & Internet) Modern approaches to timeless technology. By Industry Remote Work Easily onboard your new remote hires. Small Businesses Communications tailored to small business. Call Centers Phone systems and more for busy call centers. Healthcare Reliable and powerful healthcare solutions. Schools Clear and efficient communication systems. Retail All of the features you need; none you don’t. Restaurants Features to grow your food business. Business Tools CRM Integration Follow customer journeys from start to finish. Integrated Automatic Call Distribution Incoming call routing for optimal outcomes. Automated Attendant Guarantee your calls are always answered. Call Recording For quality assurance, training, and more. AI Communications Tools for Businesses Capture critical customer insights with easy-to-use AI tools Telecom Contractor Phone System Installation Telecommunications systems and hardware. Phone System Repair Responsive service from expert technicians. Phone System Relocation Moving offices? We can assist. See All Solutions Products Close Products Open Products Telephone Equipment Get equipped to grow. Poly Edge Versatile and durable. Yealink Powerful and... --- - Published: 2025-08-06 - Modified: 2025-08-06 - URL: https://americasphoneguys.com/clackamas-county/ Business Communications Services | VoIP Provider in Clackamas County Skip to content Search Reviews Contact Client Portal Billing Cloud Voice Faxing Blog Reviews Contact Client Portal Billing Cloud Voice Faxing Blog Solutions Close Solutions Open Solutions Unified Communications UCaaS Consolidate your business communications. VoIP Phone Service Voice over IP that works for you. Hosted PBX A robust and scalable business solution. Hybrid IP (VoIP + PBX) The flexibility of VoIP with in-house PBX. Conferencing State-of-the-art virtual conferencing. Webinar Host your own webinars. Business Messaging Text with your customers. Fax (Hosted & Internet) Modern approaches to timeless technology. By Industry Remote Work Easily onboard your new remote hires. Small Businesses Communications tailored to small business. Call Centers Phone systems and more for busy call centers. Healthcare Reliable and powerful healthcare solutions. Schools Clear and efficient communication systems. Retail All of the features you need; none you don’t. Restaurants Features to grow your food business. Business Tools CRM Integration Follow customer journeys from start to finish. Integrated Automatic Call Distribution Incoming call routing for optimal outcomes. Automated Attendant Guarantee your calls are always answered. Call Recording For quality assurance, training, and more. AI Communications Tools for Businesses Capture critical customer insights with easy-to-use AI tools Telecom Contractor Phone System Installation Telecommunications systems and hardware. Phone System Repair Responsive service from expert technicians. Phone System Relocation Moving offices? We can assist. See All Solutions Products Close Products Open Products Telephone Equipment Get equipped to grow. Poly Edge Versatile and durable. Yealink Powerful and... --- - Published: 2025-08-06 - Modified: 2025-08-06 - URL: https://americasphoneguys.com/clatsop-county/ Business Communications Services | VoIP Provider in Clatsop County Skip to content Search Reviews Contact Client Portal Billing Cloud Voice Faxing Blog Reviews Contact Client Portal Billing Cloud Voice Faxing Blog Solutions Close Solutions Open Solutions Unified Communications UCaaS Consolidate your business communications. VoIP Phone Service Voice over IP that works for you. Hosted PBX A robust and scalable business solution. Hybrid IP (VoIP + PBX) The flexibility of VoIP with in-house PBX. Conferencing State-of-the-art virtual conferencing. Webinar Host your own webinars. Business Messaging Text with your customers. Fax (Hosted & Internet) Modern approaches to timeless technology. By Industry Remote Work Easily onboard your new remote hires. Small Businesses Communications tailored to small business. Call Centers Phone systems and more for busy call centers. Healthcare Reliable and powerful healthcare solutions. Schools Clear and efficient communication systems. Retail All of the features you need; none you don’t. Restaurants Features to grow your food business. Business Tools CRM Integration Follow customer journeys from start to finish. Integrated Automatic Call Distribution Incoming call routing for optimal outcomes. Automated Attendant Guarantee your calls are always answered. Call Recording For quality assurance, training, and more. AI Communications Tools for Businesses Capture critical customer insights with easy-to-use AI tools Telecom Contractor Phone System Installation Telecommunications systems and hardware. Phone System Repair Responsive service from expert technicians. Phone System Relocation Moving offices? We can assist. See All Solutions Products Close Products Open Products Telephone Equipment Get equipped to grow. Poly Edge Versatile and durable. Yealink Powerful and... --- - Published: 2025-08-06 - Modified: 2025-08-06 - URL: https://americasphoneguys.com/lincoln-county/ Business Communications Services | VoIP Provider in Lincoln County Skip to content Search Reviews Contact Client Portal Billing Cloud Voice Faxing Blog Reviews Contact Client Portal Billing Cloud Voice Faxing Blog Solutions Close Solutions Open Solutions Unified Communications UCaaS Consolidate your business communications. VoIP Phone Service Voice over IP that works for you. Hosted PBX A robust and scalable business solution. Hybrid IP (VoIP + PBX) The flexibility of VoIP with in-house PBX. Conferencing State-of-the-art virtual conferencing. Webinar Host your own webinars. Business Messaging Text with your customers. 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By Industry Remote Work Easily onboard your new remote hires. Small Businesses Communications tailored to small business. Call Centers Phone systems and more for busy call centers. Healthcare Reliable and powerful healthcare solutions. Schools Clear and efficient communication systems. Retail All of the features you need; none you don’t. Restaurants Features to grow your food business. Business Tools CRM Integration Follow customer journeys from start to finish. Integrated Automatic Call Distribution Incoming call routing for optimal outcomes. Automated Attendant Guarantee your calls are always answered. Call Recording For quality assurance, training, and more. AI Communications Tools for Businesses Capture critical customer insights with easy-to-use AI tools Telecom Contractor Phone System Installation Telecommunications systems and hardware. Phone System Repair Responsive service from expert technicians. Phone System Relocation Moving offices? We can assist. See All Solutions Products Close Products Open Products Telephone Equipment Get equipped to grow. Poly Edge Versatile and durable. Yealink Powerful and... --- - Published: 2025-08-06 - Modified: 2025-08-06 - URL: https://americasphoneguys.com/clackamas-county/milwaukie/ Business Communications Services | VoIP Provider in Milwaukie Skip to content Search Reviews Contact Client Portal Billing Cloud Voice Faxing Blog Reviews Contact Client Portal Billing Cloud Voice Faxing Blog Solutions Close Solutions Open Solutions Unified Communications UCaaS Consolidate your business communications. VoIP Phone Service Voice over IP that works for you. Hosted PBX A robust and scalable business solution. Hybrid IP (VoIP + PBX) The flexibility of VoIP with in-house PBX. Conferencing State-of-the-art virtual conferencing. Webinar Host your own webinars. Business Messaging Text with your customers. Fax (Hosted & Internet) Modern approaches to timeless technology. By Industry Remote Work Easily onboard your new remote hires. Small Businesses Communications tailored to small business. Call Centers Phone systems and more for busy call centers. Healthcare Reliable and powerful healthcare solutions. Schools Clear and efficient communication systems. Retail All of the features you need; none you don’t. Restaurants Features to grow your food business. Business Tools CRM Integration Follow customer journeys from start to finish. Integrated Automatic Call Distribution Incoming call routing for optimal outcomes. Automated Attendant Guarantee your calls are always answered. Call Recording For quality assurance, training, and more. AI Communications Tools for Businesses Capture critical customer insights with easy-to-use AI tools Telecom Contractor Phone System Installation Telecommunications systems and hardware. Phone System Repair Responsive service from expert technicians. Phone System Relocation Moving offices? We can assist. See All Solutions Products Close Products Open Products Telephone Equipment Get equipped to grow. Poly Edge Versatile and durable. Yealink Powerful and intuitive.... --- - Published: 2025-08-06 - Modified: 2025-08-06 - URL: https://americasphoneguys.com/clackamas-county/happy-valley/ Business Communications Services | VoIP Provider in Happy Valley Skip to content Search Reviews Contact Client Portal Billing Cloud Voice Faxing Blog Reviews Contact Client Portal Billing Cloud Voice Faxing Blog Solutions Close Solutions Open Solutions Unified Communications UCaaS Consolidate your business communications. VoIP Phone Service Voice over IP that works for you. Hosted PBX A robust and scalable business solution. Hybrid IP (VoIP + PBX) The flexibility of VoIP with in-house PBX. Conferencing State-of-the-art virtual conferencing. Webinar Host your own webinars. Business Messaging Text with your customers. Fax (Hosted & Internet) Modern approaches to timeless technology. By Industry Remote Work Easily onboard your new remote hires. Small Businesses Communications tailored to small business. Call Centers Phone systems and more for busy call centers. Healthcare Reliable and powerful healthcare solutions. Schools Clear and efficient communication systems. Retail All of the features you need; none you don’t. Restaurants Features to grow your food business. Business Tools CRM Integration Follow customer journeys from start to finish. Integrated Automatic Call Distribution Incoming call routing for optimal outcomes. Automated Attendant Guarantee your calls are always answered. Call Recording For quality assurance, training, and more. AI Communications Tools for Businesses Capture critical customer insights with easy-to-use AI tools Telecom Contractor Phone System Installation Telecommunications systems and hardware. Phone System Repair Responsive service from expert technicians. Phone System Relocation Moving offices? We can assist. See All Solutions Products Close Products Open Products Telephone Equipment Get equipped to grow. Poly Edge Versatile and durable. Yealink Powerful and... --- - Published: 2025-07-10 - Modified: 2025-07-10 - URL: https://americasphoneguys.com/ucaas/ai-communications-tools/ America’s Phone Guys’ cutting-edge AI communications tools revolutionize how businesses capture critical customer insights. Stop manually sorting through a mountain of calls, emails, and messages; your competitors are already using AI to close more deals. With advanced AI communications tools for businesses, the days of guessing games and missed opportunities are over. Are you ready to cut through the noise in communications and spot the patterns that truly help you grow your business? Call America’s Phone Guys today for a free estimate and learn how our AI tools can help. Powerful AI Business Tools at Your Fingertips Communication is a two-way street. AI business tools ensure you’re hearing what customers and clients are trying to say – and they hear you. Our AI business tools provide intelligent automation and insights to customer-facing teams. This gives you more effective communication, clearer expectations, and better collaboration. Help your teams work more effectively by reducing repetitive manual tasks, boosting operational efficiency, and improving customer interactions through more personalized and streamlined experiences. Our practical business AI tools help businesses communicate effectively with easy-to-use, time-saving features that include: Text-to-Speech Sound Clips: Create custom greetings with AI personas, offering multiple languages and voices. AI Meeting Summaries: Quickly recap key discussion points. AI Call Transcriptions and Summaries: Get written records and concise overviews of calls. AI Chat Analysis: Gain insights from chat interactions. Admin GoPilot: Streamline administrative tasks with AI assistance. AI Messaging Assistant: Generate personalized, rapid responses to customer inquiries using past interactions and relevant data.... --- - Published: 2024-07-31 - Modified: 2024-07-31 - URL: https://americasphoneguys.com/terms-of-service/ These Terms of Service (“TOS” or “terms and conditions”) constitute the agreement (“Agreement”) between America’s Phone Guys (“we” or “us”) and the user’s (“you,” “user,” “Subscriber’” or “Customer”) business services and any related products (“Devices”) or services (“Service”). Please be aware that, any of the following actions, without limitation or qualification, constitutes your acceptance and agreement to be bound by and comply with all of the terms and conditions of service of this Agreement: (a) your submission of an order by signing our Proposal; (b) your accepting the terms and conditions, including electronically during the order process; or, (c) your use of the Service (as defined herein). BY ACTIVATING OR USING THE SERVICE, YOU REPRESENT THAT YOU ARE OF LEGAL AUTHORITY TO ENTER INTO THIS AGREEMENT AND THAT YOU HAVE READ, UNDERSTAND AND FULLY ACCEPT THE TERMS AND CONDITIONS OF THE AGREEMENT. If the individual who accepts these Terms is acting on behalf of a corporation, company, partnership, organization, association or other legal entity, then that individual hereby represents and warrants to America’s Phone Guys that he or she has the authority to bind such entity. IF YOU DO NOT HAVE SUCH AUTHORITY, OR YOU DO NOT AGREE WITH THESE TERMS, THEN YOU SHOULD NOT ACCEPT THESE TERMS AND YOU SHOULD NOT ACCESS OR USE, OR AUTHORIZE ANYONE TO ACCESS OR USE, THE SERVICES. Hard copies of these “Terms of Service” are available and will be provided to Subscribers only upon request. We recommend you make a copy of them... --- - Published: 2024-07-30 - Modified: 2025-05-06 - URL: https://americasphoneguys.com/telecom-manuals/yealink/ Yealink SIP Desk Phone User Guides T19 & T2 Series User GuideT19 Quick Start GuideT4 Series IP Phone User GuideT42S Quick Start GuideT46S Quick Start GuideT48S Quick Start GuideT5 Series IP Phone User GuideT53 & T53W Quick Start GuideT54S Quick Start GuideT54W Quick Start GuideT56A Quick Start GuideT58A Quick Start Guide Yealink Conference Device User Guides CP920 User GuideCP920 Quick Start GuideCP960 User GuideCP930W Quick Start GuideCP935W Quick Start GuideCP935W-Base Quick Start Guide Yealink DECT Cordless Phone User Guides T41 DECT Desk Phone User GuideW41P W53P W60P DECT Phone Admin GuideW53P W60P DECT IP Phone User GuideW56P User GuideW56P W56H Quick Start GuideW60B W56H Quick Start Guide Miscellaneous Wi-Fi USB Dongle WF40 User GuideCAM50 Camera for T58 PhoneExansion Module for T5 Series Grow Your Business with Better Communications Schedule a free consultation We’ll create a custom plan Sign the agreement Installation with minimal downtime Schedule a free consultation with America’s Phone Guys. We’ll create a custom plan based on your business needs. Sign the agreement. Our experienced technicians will install everything with minimal hassle or downtime. Leave us your information below. We will call you back within 60 minutes or less. Schedule a Consultation --- - Published: 2024-07-30 - Modified: 2025-02-28 - URL: https://americasphoneguys.com/telecom-manuals/panasonic/ Panasonic Phone User Guides - Digital & Network Phones Model No. KX-NT630 KX-NT680 Quick Reference GuideModel No. KX-DT521 / KX-DT543 / KX-DT546Model No. KX-NT543 – 546 – 560 Quick Reference GuideModel No. KX-TCA185_285_385 User GuideModel No. KX-NT 551 / KX-NT553 / KX-NT556 Quick User GuideModel No. KX-DT321Model No. KX-DT333 / KX-DT343 / KX-DT346Model No. KX-NT321Model No. KX-NT343 – 346 – 366 Quick Reference GuideModel No. KX-NT265Model KX-T7625 – KX-T7630 – KX-T7633 – KX-T7636Model No. KX-T7667Model No. KX-NT630/NT680Model No. KX-DT635-DT680 Panasonic Phone User Guides - SIP Phones Model No. HDV130 Operating InstructionsModel No. HDV130 Quick Reference GuideModel No. HDV230 User GuideModel No. HDV230 Quick Reference GuideModel No. KX-TGP600 Quick Reference GuideModel No. KX-UTG200_Operating_InstructionsModel No. KX-UTG300_oiModel No. KX-UTG 200 – 300 Quick Reference GuideModel No. KX-UT123_133_136_248Model No. KX-HGT100 Quick Reference GuideModel No. KX-UT670 ManualModel No. KX-UDT131 Manual Panasonic Phone System Manuals NS700 SystemNS1000 SystemNCP500 SystemTDE100 SystemTDA50 System Panasonic Voicemail System Manuals TVA50 Voicemail System Miscellaneous How To's Remote Voice Mail Access – Get any greeting (whether calling from inside or out) dial # 6 * mailbox number during the greeting – you will be asked for your password & then you can log in. Clearing the message light when there are no messages – Push the message light button and then push the Clear button on the display. You may have to repeat several times to get the light to turn off. Updating the time on your phones – Must be done from the 1st extension on the system (usually number 100... --- - Published: 2024-07-30 - Modified: 2024-07-30 - URL: https://americasphoneguys.com/telecom-manuals/konftel/ Konftel Phone User Guides KonfTel 250KonfTel 300KonfTel 300IPKonfTel 300W / 300WxKonfTel 800 Grow Your Business with Better Communications Schedule a free consultation We’ll create a custom plan Sign the agreement Installation with minimal downtime Schedule a free consultation with America’s Phone Guys. We’ll create a custom plan based on your business needs. Sign the agreement. Our experienced technicians will install everything with minimal hassle or downtime. Leave us your information below. We will call you back within 60 minutes or less. Schedule a Consultation --- - Published: 2024-07-30 - Modified: 2025-05-06 - URL: https://americasphoneguys.com/telecom-manuals/allworx/ Allworx IP Phone User Guides Allworx User Guide VergeAllworx Verge IP Phone Series Quick Start GuideAllworx Verge Phone Function CardAllworx 9224 PhonesAllworx 9212 & 9212L PhonesAllworx 9202 PhonesAllworx 9202E PhonesAllworx 9204 & 9204G PhonesAllworx 9112 & 9102 PhonesAllworx Tx 92/24 Installation Guide Allworx System User Guides Allworx Users Guide 8. 3Allworx Users Guide 8. 2Allworx Users Guide 8. 1Allworx System 8. 0Allworx System 7. 7Allworx System 7. 6Allworx System 7. 5Allworx System 7. 4Allworx Reach for iOSAllworx Reach for AndroidAllworx Mobile Link for AndroidiAllworxAllworx View User Guide Allworx IP Phone Labels & Templates Allworx 9224 White LabelsAllworx 9224 Black LabelsAllworx 9224 Wall TemplateAllworx 9212 & 9212L White LabelsAllworx 9212 & 9212L Black LabelsAllworx 9112 Labels Grow Your Business with Better Communications Schedule a free consultation We’ll create a custom plan Sign the agreement Installation with minimal downtime Schedule a free consultation with America’s Phone Guys. We’ll create a custom plan based on your business needs. Sign the agreement. Our experienced technicians will install everything with minimal hassle or downtime. Leave us your information below. We will call you back within 60 minutes or less. Schedule a Consultation --- - Published: 2024-07-30 - Modified: 2024-07-30 - URL: https://americasphoneguys.com/telecom-manuals/poly/ Poly Conference Phone User Guides Soundstation IP5000 Quick Start GuideSoundstation IP6000 Quick Start GuideIP 6000 User GuideSoundstation IP7000 Quick Start GuideSoundstation IP7000 Setup GuideAdmin Guide for Soundpoint IP SoundstationWireless Mics Quick Start Guide Poly IP Phone User Guides VVX User GuideVVX 500 + 600 Series Quick TipsVVX Expansion Modules Quick Start GuideVVX 400 Series Quick Tips Grow Your Business with Better Communications Schedule a free consultation We’ll create a custom plan Sign the agreement Installation with minimal downtime Schedule a free consultation with America’s Phone Guys. We’ll create a custom plan based on your business needs. Sign the agreement. Our experienced technicians will install everything with minimal hassle or downtime. Leave us your information below. We will call you back within 60 minutes or less. Schedule a Consultation --- - Published: 2024-07-30 - Modified: 2024-08-20 - URL: https://americasphoneguys.com/ucaas/automated-attendant/ How Can Our Virtual Receptionist Help You? Virtual Receptionist Software | Automated Answering Service Serving Portland OR | Vancouver WAWhen someone calls your company, it's not just a call – it's a valuable lead that needs to be managed with care and precision. This is where our auto attendant phone system service excels. At America's Phone Guys, we streamline your call management process, ensuring that every caller is greeted professionally and directed to the right department swiftly, enhancing both caller experience and operational efficiency. Serving the Portland OR and Vancouver WA area with a personal touch, we offer customer service that’s unmatched by larger telecom corporations. Ready to optimize your business communications with an automated attendant phone system? Contact us today to see why we're the best choice for your needs. Schedule a Consultation "*" indicates required fields Δ document. getElementById( "ak_js_1" ). setAttribute( "value", ( new Date ). getTime ); CompanyThis field is for validation purposes and should be left unchanged. Name*Phone*Email* Preferred contact methodPreferred contact methodCallTextEmailMessage*Consent* I consent to receive texts and conversation monitoring from America's Phone Guys* --- - Published: 2024-07-30 - Modified: 2025-09-19 - URL: https://americasphoneguys.com/ucaas/crm-integration/ Does your business need to consolidate communications? UCAAS Integration With Your CRM Serving Portland OR | Vancouver WAFor business owners looking to enhance everyday interactions, we offer CRM Integration with your Cloud Communications Platform. This ensures that every call, every contact, and every communication is part of an ongoing narrative that builds and deepens the customer relationship, ensuring you’ll always be their first choice. With our reputation for customer-focused service in the Portland OR and Vancouver WA area, America’s Phone Guys is the telecommunications company you can count on. Ready to transform how your business communicates? Give us a call today and discover the best CRM integration solutions tailored to your needs. Schedule a Consultation "*" indicates required fields Δ document. getElementById( "ak_js_2" ). setAttribute( "value", ( new Date ). getTime ); CompanyThis field is for validation purposes and should be left unchanged. Name*Phone*Email* Preferred contact methodPreferred contact methodCallTextEmailMessage*Consent* I consent to receive texts and conversation monitoring from America's Phone Guys* --- - Published: 2024-07-30 - Modified: 2024-08-20 - URL: https://americasphoneguys.com/ucaas/conferencing/ Does your business need to consolidate communications? Video and Audio Meetings Serving Portland OR | Vancouver WAIn today's fast-paced business world, remote collaboration is more crucial than ever, with some estimates suggesting that up to 80% of meetings now include remote participants. Our virtual conferencing platform helps you capitalize on those opportunities, leading informative and productive meetings with high-quality audio and video. As a family-owned company serving the Portland OR and Vancouver WA area, America's Phone Guys is dedicated to providing you with superior telecommunications products and services. Call us today to learn more about how our virtual meeting software can transform your business communications. Schedule a Consultation "*" indicates required fields Δ document. getElementById( "ak_js_3" ). setAttribute( "value", ( new Date ). getTime ); NameThis field is for validation purposes and should be left unchanged. Name*Phone*Email* Preferred contact methodPreferred contact methodCallTextEmailMessage*Consent* I consent to receive texts and conversation monitoring from America's Phone Guys* --- - Published: 2024-07-30 - Modified: 2024-08-20 - URL: https://americasphoneguys.com/ucaas/webinar/ How Can Our Webinar Platform Help You? Webinar Hosting Serving Portland OR | Vancouver WAIn the competitive business landscape, leveraging the power of webinars can set you apart. You've seen firsthand how webinars capture the focused attention of dozens, hundreds, or even thousands of potential leads. With our all-in-one webinar platform, it's easier than you think to deliver impactful online events. At America’s Phone Guys, we make it easy for you to get started, so you can get started planning your first webinar. We’re a family-owned telecommunications company serving the Portland OR, and Vancouver WA area dedicated to offering exceptional customer service and tailored solutions. Call us today to learn more about how we can elevate your business with our comprehensive webinar platform. Schedule a Consultation "*" indicates required fields Δ document. getElementById( "ak_js_1" ). setAttribute( "value", ( new Date ). getTime ); InstagramThis field is for validation purposes and should be left unchanged. Name*Phone*Email* Preferred contact methodPreferred contact methodCallTextEmailMessage*Consent* I consent to receive texts and conversation monitoring from America's Phone Guys* --- - Published: 2024-07-30 - Modified: 2025-10-21 - URL: https://americasphoneguys.com/ucaas/voip/ A Family-Owned VoIP Service Provider Since 2001 VoIP Providers Serving Portland OR | Vancouver WAAre you finding that your current phone service doesn’t meet the needs of your business? America’s Phone Guys provides state-of-the-art VoIP phone service that works for you. Serving the Portland OR - Vancouver WA area for 20+ years, we design custom VoIP phone systems tailored to the exact needs of your business. Don’t pay for features you don’t need or go without features you do – the right VoIP phone service plan is waiting for you. America’s Phone Guys offers VoIP phone system installation, and we also offer VoIP repairs and replacements. Even if your initial setup was performed by a different company, our expert VoIP technicians will be happy to help you. Schedule a Consultation "*" indicates required fields Δ document. getElementById( "ak_js_2" ). setAttribute( "value", ( new Date ). getTime ); EmailThis field is for validation purposes and should be left unchanged. Name*Phone*Email* Preferred contact methodPreferred contact methodCallTextEmailMessage*Consent* I consent to receive texts and conversation monitoring from America's Phone Guys* --- - Published: 2024-07-29 - Modified: 2024-08-06 - URL: https://americasphoneguys.com/telecom-manuals/ Telecom Manuals Family Owned. Serving the Greater Portland Area for over 20 years. Telecom Resources Serving Portland OR | Vancouver WAIf you’re new to telecommunications, it’s common to have questions. Thankfully, many of the most common questions and issues have simple solutions. Below you’ll find our telecom manuals and other telecom resources that cover your phone’s technology, features, and functions. Can’t find an answer to your question? We’re always just a phone call away! Schedule a Consultation "*" indicates required fields Δ document. getElementById( "ak_js_1" ). setAttribute( "value", ( new Date ). getTime ); CommentsThis field is for validation purposes and should be left unchanged. Name*Phone*Email* Preferred contact methodPreferred contact methodCallTextEmailMessage*Consent* I consent to receive texts and conversation monitoring from America's Phone Guys* --- - Published: 2024-07-23 - Modified: 2024-07-30 - URL: https://americasphoneguys.com/telephone-equipment/ A Family-Owned Company Providing Telephone Equipment in Greater Portland Since 2001 We'll Help You Get the Right Telephone Equipment for Your Business Serving Portland OR | Vancouver WAWhen you get your telephone equipment from America’s Phone Guys, you can be sure you’re getting an excellent phone. That’s because we have extensive experience with all of the equipment we offer – we’ve tested it thoroughly and determined it meets our rigorous quality standards. This page is organized by specific phone manufacturers. Both Poly and Yealink are well known for their top-flight technology and commitment to innovation with their line of office phones. Poly Business Phones Poly E Series IP Desk Phones: If you want a phone that can do everything, start with the E series. These powerful phones can be your communications command center. Poly Rove Series Cordless Phones: Designed for comfortable use in fast-paced and uncomfortable environments, the Rove series makes communication simple. Check out our full line of Poly office phones here. Yealink Business Phones Yealink 5 Series Desk Phones: Powerful, feature-rich, built for connectivity. A great choice for anyone who spends long hours on the phone. Yealink CP Series Conference Room Phones: Looking for the iconic “Black Box” conference room phone. You’ll find it here. Yealink W Series Cordless Phones: Rugged, ready to go, and flexible for multiple users. Check out our full line of Yealink office phones here. --- - Published: 2024-07-18 - Modified: 2025-05-06 - URL: https://americasphoneguys.com/what-businesses-need-to-know-about-911-laws/ If you’re in an emergency situation, every second matters. The last thing you want is to waste precious time trying to figure out how to call 911 on a complicated or unfamiliar phone system. With this safety risk in mind, the Federal Communications Commission (FCC) passed several laws that make it easier to contact emergency call centers using any multi-line telephone system (MLTS). If you want to make your business a safer place for guests and employees, it’s crucial that you understand and comply with the FCC’s regulations. What Does 911 Law Include? When it comes to 911 laws, there are several different rules that businesses should be aware of. Failing to comply will not only put your safety at risk, but it could also lead to hefty fines, penalties and potentially even worse, lawsuits.  Here are the basic aspects of 911 law that every organization should know about: Kari’s Law Kari’s Law requires that all MLTS support the direct dialing of 911, even if the phone system typically requires special access codes or prefixes to make calls. This law was named in honor of Kari Hunt, who died in a motel room in 2013. During the incident, Hunt’s 9-year-old daughter attempted to call 911 multiple times but was unable to contact emergency dispatchers. Her calls never went through because the motel’s phone system required users to dial “9” before entering an outbound phone number. Kari’s law was created to prevent this situation from happening in the future. In addition to the direct dialing... --- - Published: 2024-07-18 - Modified: 2025-04-02 - URL: https://americasphoneguys.com/telecom-glossary/ Telecommunications terminology can be confusing, and some definitions even vary from company to company. To help you understand these common and not-so-common terms, America’s Phone Guys has put together a glossary of telecommunications terminology. Any questions? Give us a call! Jump to a section: Basic Telecom Definitions Telecommunications Industry Terminology Common Telecom Acronyms Telecom Equipment Definitions Telecommunications Features Definitions Telecom Laws and Regulations Explained Basic Telecommunications Definitions Let’s start with the basics. Below you’ll find a list of common telecommunications terms that are important to know when working with a telecommunications company. Most telecom companies will assume you have some working knowledge of all of these terms: Analog – A transmission method using continuous electrical signals, varying in amplitude or frequency in response to changes of sound, light, position, etc. impressed on a transducer in the sending unit. The opposite of analog is digital. Attendant – An operator of a PBX console or telephone switchboard. Attenuation – A reduction in power or amplitude of the transmitted signal. In cables, it is generally expressed in decibels per unit length. Balance – An indication of signal voltage equality and phase polarity on a conductor pair. Perfect balance occurs when the signals across a twisted-pair are equal in magnitude and opposite in phase with respect to ground. Balanced Signal Transmission – Two voltages, equal and opposite in phase with respect to each other, across the conductors or a twisted-pair (commonly referred to a tip and ring). Bandwidth – The relative range of frequencies... --- - Published: 2024-07-18 - Modified: 2025-05-23 - URL: https://americasphoneguys.com/about/ Our Mission Statement: America’s Phone Guys’ mission is to provide technology solutions with INTEGRITY. We work diligently to serve an increasing number of clients with technology solutions that best meet their needs while allowing us to fairly compensate our staff and make fair margins. We strive to provide top-notch customer service that makes us a leader in the industry. Caleb Cook started America’s Phone Guys in 2001 to provide telecommunications solutions to businesses in the Portland, Oregon, and Southwest Washington areas. Caleb’s wife, Lois, joined the company in 2004, and the two still run the business today. The company is still operated locally and has grown from just two to a more extensive operation over the past two decades. The original name of the company was “Phone Guys. ” These days Caleb is primarily our Sales Engineer. He frequently turns up during system installations as he enjoys that part of the operation almost as much as meeting new people when making sales calls. If he’s not there, you can rest assured he’ll be on the phone checking in with the technician who is handling the job. Lois oversees operations, marketing, human resources, and anything for which Caleb hasn’t got the time. Our mission is to provide technology solutions with INTEGRITY. We will work diligently to serve customers with telecommunication solutions that best meet their needs. We strive to provide top-notch customer service, making us a leader in the industry. Certified Telephone System Technicians America’s Phone Guys technicians have a vast knowledge... --- - Published: 2024-07-18 - Modified: 2024-09-27 - URL: https://americasphoneguys.com/about/community-volunteering/ At America's Phone Guys, we believe in giving back to our community. Our team regularly volunteers their time, skills, and creativity to make a difference—whether through simple acts of kindness or tackling larger challenges. From local projects to global issues, we're committed to creating a positive impact in the Vancouver, WA, and Portland, OR, areas where we live and work. As proud members of the National Federation of Independent Businesses (NFIB), we actively help shape policies that affect small businesses. Lois, the Chair of the Leadership Council for Washington State, plays a significant role in this. She also serves on the WA State Department of Revenue's Business Advisory Council and, in 2020, was appointed by Washington's Governor to the Health Care Cost Transparency Board to represent small business interests. At America's Phone Guys, we don't just talk about community—we believe in it. It's at the heart of everything we do, shaping our daily decisions and actions. Small Business and Government Over-Regulation America's Phone Guys had a unique experience highlighting the complexity of government regulations for small businesses. During an employment law challenge, both Oregon and Washington claimed one of their team members fell under their jurisdiction. This employee lived in Oregon and worked mostly there, but Washington State insisted that because dispatching and hiring were in Vancouver, they were a Washington-based employee. Neither state would back down, leaving them stuck in the middle, juggling conflicting regulations from both sides. When Lois sought clarity, the only way to get a definitive... --- - Published: 2024-07-18 - Modified: 2024-07-18 - URL: https://americasphoneguys.com/reviews/ We here at America’s Phone Guys value the input of our customers. If you’ve used our services, we’d love to hear about your experience. Leave a Google Review Gerry L. 9/10/2025 We purchased our system 9 years ago, and the last service call we had was about 7 years ago. So it was a pleasant surprise to find when we called for tech support they were able to immediately access our file and pull up the system configuration. Then, when it came to diagnosing and solving our problem, Caleb quickly figured out the issue (operator error, oops) and he then proceeded to help us reset some system parameters so that the operators (us) wouldn't recreate our mistake down the road. Great service! read morehide Ron B. 7/31/2025 I had a bit of a challenging phone issue; moving from Century Link to APG; entirely different phone system; going from traditional land line to VOIP phones; several lines; voice mail, hold music and the list goes on and on. Not one issue during this transition. Usually everything I do or attempt to have someone else do it takes 2 times minimum to get it right. With APG; first time; right on the money. Words cannot express the gratitude I have for them getting this right; first time and very quickly. Great job. Only company I will use. You can't go wrong. read morehide Julie A. 5/19/2025 I have had the pleasure to work with both Caleb and Steve over the years. They... --- - Published: 2024-07-17 - Modified: 2024-07-31 - URL: https://americasphoneguys.com/telecommunications-contractor/ Telecommunications Contractor Does your business need to consolidate communications? Trusted Local Telecom Service Contractors Serving Portland OR | Vancouver WAAmerica’s Phone Guys has provided a range of telecom services to businesses in the Portland OR and Vancouver WA metro area. Whether it’s cross-connecting new service, relocating your telephony equipment, adding a few new phone extensions, or setting up a state-of-the-art VoIP system, we’re here to help. We’re a full-service telecommunications contractor that’s equipped to handle projects of all sizes. We also understand that telecommunications can seem complicated, so we’ll walk you through the entire process and answer all of your questions. We’re a locally owned, independently operated telecommunications provider. If you need an experienced telecom contractor for setup, repairs, maintenance, or modifications, give us a call today. Schedule a Consultation "*" indicates required fields Δ document. getElementById( "ak_js_1" ). setAttribute( "value", ( new Date ). getTime ); PhoneThis field is for validation purposes and should be left unchanged. Name*Phone*Email* Preferred contact methodPreferred contact methodCallTextEmailMessage*Consent* I consent to receive texts and conversation monitoring from America's Phone Guys* --- - Published: 2024-07-17 - Modified: 2024-07-18 - URL: https://americasphoneguys.com/telecommunications-contractor/phone-system-relocation/ If your business is relocating, let us help ease the transition. With all the complexities involved, you need a telecommunications partner who ensures that your phone services transition as smoothly as your team does. At America's Phone Guys, we specialize in phone system relocations, ensuring that your business communication needs are seamlessly met without a hitch.   Ready to simplify your move? Contact us today to see how we can tailor our services to your needs. America’s Phone Guys provides phone relocation services in the Portland OR - Vancouver WA area whether we did the initial setup or not! Seamless Phone System Relocation to a New Location Relocating your office doesn't have to mean weeks of planning and execution or hours of frustrating downtime. We pride ourselves on our rapid response and meticulous attention to detail, ensuring that your business experiences minimal disruption.   Here’s why we’re your best choice for phone system relocation: Speedy Service: We work efficiently to minimize downtime, getting you back to full operational speed swiftly. Personalized Care: As a small, independently operated company, we go the extra mile to ensure your relocation is flawless. Flexibility: We adapt our services to fit your specific needs and timeline. Reliability: Our team is dedicated to providing uninterrupted service during your transition. Relocate Your Office Phone System with Minimal Downtime At America's Phone Guys, we understand the value of your time. That's why our phone system relocation services are designed to prevent any significant downtime. From the moment you... --- - Published: 2024-07-17 - Modified: 2025-04-23 - URL: https://americasphoneguys.com/telecommunications-contractor/phone-system-repair/ When your phone system won't work, we will. America’s Phone Guys provides prompt and responsive business phone system repair services in the Portland OR – Vancouver WA Area.  With over 20 years of experience providing dependable phone system repairs, our expert technicians can help you with any problem – even if another company installed it. We do repairs for business phone systems of all types – so call us today and let us know how we can help. Why Choose America’s Phone Guys for Business Phone System Repair? As an independently owned and operated telecommunications company, we pride ourselves on offering a higher level of service to our clients.   We provide repair services with integrity. Our knowledgeable technicians will accurately diagnose the issue and provide recommendations you can trust. Certified telephone system technicians. Repairs performed by technicians who have received manufacturers’ certifications and extensive on-the-job training Best business telephone repair value. At America’s Phone Guys, our top priority is to provide the best value possible with fair prices and excellent service. Rapid responsiveness. When issues pop up, you need someone who can answer your questions right away. We give you a point of contact you can always reach, and we won’t rest until your problem is solved. Universal support. From VoIP to PBX to POTS and beyond, we offer repair services for all types of phone systems, no matter how complicated the acronym. Grow Your Business with Better Communications Schedule a free consultation We’ll create a custom plan Sign the... --- - Published: 2024-07-17 - Modified: 2025-08-20 - URL: https://americasphoneguys.com/telecommunications-contractor/phone-system-installation/ Your business is growing and evolving. You need a phone system that can keep up. At America's Phone Guys, we provide business phone system installation in Portland OR and Vancouver WA, with state-of-the-art solutions like digital phone systems, hosted phones, PBX, VoIP, and more. When you work with America's Phone Guys, you get personalized service from a local expert who understands what you're looking for. Ask us anything, and you'll get clear and transparent answers to help guide your decision-making process. Our goal isn't to upsell — it's to ensure you get a business phone system that drives your business forward. Call us today to schedule your business phone system installation — or for a no-obligation estimate! Why Choose America's Phone Guys for Your Business Phone System Installation? Selecting the right phone system can be confusing. There are so many technologies to choose from, complex jargon to decipher, and unseen technical considerations to navigate. If you don't have all the answers yet, no problem. At America's Phone Guys, we work with you to make sure you get the best system for your needs. Are you looking for a business phone system that doesn't just meet your needs - but exceeds them? Then you should choose America's Phone Guys. Here's what makes us the best choice for phone system installation services: The best products: We only offer products that have been hand-chosen by our team of experts because they're the best phone systems for businesses like yours. Certified telephone system technicians:... --- - Published: 2024-07-16 - Modified: 2024-07-17 - URL: https://americasphoneguys.com/ucaas/retail/ Are your cloud communications holding your retail business back? We see it all the time – retail entrepreneurs pour their heart and soul into their retail space, but their communications systems can’t keep up. Running a successful business requires more than just great products and merchandising. You need modern cloud communications for retail to help take your customer service and marketing to the next level.   From online ordering to curbside pickup, we can design a custom retail cloud communications package with all of the features you need and none that you don’t. Call America’s Phone Guys today for more information or to get started with a free estimate. Advantages of Cloud Communications for Retail  Our technicians will handle the setup from start to finish, transitioning you from a conventional phone system to a state-of-the-art cloud communications system. Once complete, you’ll enjoy these advantages and many more: Cost Savings: Reduces the need for costly hardware and maintenance, making it a more budget-friendly option than traditional phone systems. Scalable: Easily add lines and features to respond to changing needs or seasonality. No need to add new hardware for peak shopping season or popular promos! Multi-Location Support: Seamlessly connects different store locations, warehouses, and offices, ensuring consistent communication across all sites. Enhanced Customer Service: Features like call routing, interactive voice response (IVR), and on-hold messaging improve customer interactions and service. Easy Integration with Business Systems: Integrates with retail management systems, CRMs, and other tools to streamline operations and enhance data-driven decisions. Ultra... --- - Published: 2024-07-16 - Modified: 2024-08-06 - URL: https://americasphoneguys.com/ucaas/voip/custom-voip/ If you’re looking for a business phone system that works for you, a custom VoIP phone system may be right for you. Not only does VoIP make communicating more accessible across different devices and platforms, but it can also be cheaper than using a more traditional business phone system. At America’s Phone Guys, we’ve been optimizing business communications across the Portland OR – Vancouver WA metro area for more than 20 years. Our mission is to improve connectivity through tailored telecom solutions and state-of-the-art technology. Call us today and let’s talk about your new custom VoIP system Benefits Of Custom VoIP Phone Systems We custom design a VoIP Phone System for the needs of your business. You need a VoIP solution that works best for your business, not someone else’s! America’s Phone Guys are among the top business VoIP phone system providers for a reason: we listen! We use quality products for all our installations. Stability, versatility, and integrated tools are all considered when choosing equipment for your VoIP phone system. Our installations are efficient, and we offer options from Do-It-Yourself to White Glove. When your VoIP system is done right, you can focus on your customers and your business. We are local and stay with you long-term. Many other VoIP companies will sign you up with a separate host, and after installation, when you have technical problems with your phone system, they’re nowhere to be found. America’s Phone Guys offers VoIP Phone Systems, VoIP Phones, and VoIP Phone Service.... --- - Published: 2024-07-16 - Modified: 2025-05-06 - URL: https://americasphoneguys.com/ucaas/voip/emergency-voip/ During a busy workday, problems with your phone line can be crippling. At Americas Phone Guys, we understand how important it is to keep your communication system running smoothly. That’s why we offer emergency phone services with fast response times and reliable solutions. Whether it’s a hardware malfunction or a complete outage, our team specializes in providing fast VoIP services that bridge the communication gap quickly and effectively. What to Do When Your Business Phone Isn’t Working Problems with your business communication system can cause major disruptions and lead to lost revenue. When faced with a malfunctioning phone line, we recommend following these steps to get your system back up and running: Assess the situation: If possible, identify the nature of the issue—whether it’s a complete outage, call quality problems, hardware malfunctions, or specific call-related issues. Check equipment and connections: Ensure all hardware is properly connected and functioning. Rebooting routers, modems, or VoIP equipment might help resolve minor issues. Activate backup systems: If available, switch to backup communication systems to minimize disruptions. This could involve rerouting calls, using mobile devices, or alternative communication channels. Get support from an expert: If the problem persists and impacts critical business operations, consider seeking immediate VoIP services to swiftly resolve the issue and restore communication. Grow Your Business with Better Communications Schedule a free consultation We’ll create a custom plan Sign the agreement Installation with minimal downtime Schedule a free consultation with America’s Phone Guys. We’ll create a custom plan based on your business needs. Sign the agreement. Our... --- - Published: 2024-07-16 - Modified: 2025-09-09 - URL: https://americasphoneguys.com/ucaas/integrated-acd/ You know that prolonged wait times not only impact customer satisfaction but can also affect your bottom line. For businesses that rely on phone communication to connect with customers and clients, every second counts. Integrated Automatic Call Distribution (ACD) optimizes call times by intelligently routing inquiries to the appropriate agents, reducing wait times, and improving your overall service. At America's Phone Guys, we specialize in implementing seamless ACD solutions that align with your business needs. Why settle for less when you can enhance your customer's experience and your team's efficiency? Contact us today to explore how our ACD solutions can transform your business’s communications. What Is ACD? Automatic call distribution (ACD) is an advanced feature for phone systems used to efficiently route incoming calls. It's used in businesses (especially call centers) to reduce wait times and make sure calls are getting to the right person. It’s a huge boost for customer service! How ACD works is the system collects information from the caller, places them in a queue, then routes them to the next available person. The system will use set rules to gather caller info, such as their phone number, account details, and reason for calling. So if your business gets a high influx of calls throughout the day, you should consider integrating ACD into your phone system. Benefits of Integrated ACD for Your Phone System In today's competitive market, not having an automated call distribution system is like rowing against the current — inefficient and exhausting. With our... --- - Published: 2024-07-16 - Modified: 2024-07-17 - URL: https://americasphoneguys.com/ucaas/healthcare/ When it comes to cloud communications systems for healthcare providers, reliability is non-negotiable. Providers must be able to stay connected with staff and patients at all times. America’s Phone Guys provide cloud communications for doctors offices, hospitals, medical clinics, and more. Our tools are powerful and easy to use, giving you the features you need from VoIP integration with your customer management software to HIPAA-compliant encrypted communications. With 20+ years in the Portland OR - Vancouver WA metro area, we’re the independently operated telecommunications company that’s looking out for you. Call us today and let’s customize a healthcare cloud communications system for you. Advantages of Cloud Communications for Healthcare Have you been considering upgrading to the cloud, but you’re worried about the transition? Don’t be – we’ll ensure minimal downtime, and once setup is complete, you’ll wish you had made the change earlier. Confidentiality and Compliance: Ensures secure handling of sensitive patient information and compliance with healthcare regulations like HIPAA, with features like encrypted communications and secure data storage. Scalability: Easily scales to accommodate the varying needs of different healthcare facilities, from small clinics to large hospitals, without requiring extensive hardware upgrades. Cost-Effectiveness: Reduces the need for expensive on-premise infrastructure and ongoing maintenance, lowering overall IT costs. Integration with Health Systems: Seamlessly integrates with electronic health records (EHRs), patient management systems, and other healthcare software, improving workflow efficiency. Reliability: Provides dependable service with high uptime, which is critical in healthcare settings where communication can be a matter of patient safety.... --- - Published: 2024-07-16 - Modified: 2024-07-17 - URL: https://americasphoneguys.com/ucaas/fax/ Secure Faxing Online with Hosted Fax and Internet Fax to Fax Services For years, people joked about the demise of the fax machine – yet it never really went away. Businesses still rely on faxes for many reasons. But these days, there are modern approaches that make the process easier. At America's Phone Guys, we provide top-notch Internet Fax to Fax and Hosted Faxing solutions. With our expertise, you can streamline how you fax documents and manage incoming faxes so you have more time to focus on more important aspects of your business.   As a small, family-owned telecommunications company serving Portland OR, and Vancouver WA, we prioritize exceptional customer service and customized solutions. Call us today to learn more about how our hosted and internet fax services can benefit you. What Is Internet Fax to Fax? Internet Fax to Fax is a seamless way to send and receive faxes using the internet. This service allows you to send faxes from your computer or mobile device, eliminating the need for traditional fax machines and phone lines. It's a modern solution that enhances efficiency and reduces costs. Advantages of Internet Fax to Fax Keep Your Fax Machine - With our service, there’s no need to buy new fax machines or create electronic fax accounts for all users on your team. It’s business as usual. No Retraining - Since you keep your fax machine, you don’t need to train your staff to use a new device or electronic fax application. Never Miss... --- - Published: 2024-07-16 - Modified: 2024-07-17 - URL: https://americasphoneguys.com/ucaas/business-messaging/ Effective communication is key to the success of your business, but how can you even be sure your message will be heard? Did you know that the average open rate for text messages is 99%, and 85% of consumers prefer texts over calls or emails? These eye-opening statistics demonstrate one indisputable fact: your customers want you to text message them. What are you waiting for? Get started today with business messaging services from the telecommunications experts at America’s Phone Guys. Reach out to your audience where they are most responsive. Serving the Portland OR - Vancouver WA area for 20+ years, America’s Phone Guys offers business text messaging tailored to meet the unique needs of your business.   Text Messaging for Business Text messaging for business is rapidly becoming the standard. If you don’t offer it, your customers may seek out another business that does. In a world where quick responses are valued and attention spans are short, SMS allows you to cut through the clutter and reach your clients directly.   Our service ensures you stay at the front of the pack. Whether it's appointment reminders, promotions, or quick updates, text messaging offers a direct line to your customers, ensuring they receive and engage with your messages. What can you use business text messaging for? Notifications Sales & Marketing Promotions Live Interactions Appointment Reminders Delivery Scheduling & Tracking Customer Surveys Customer Support & Trouble Tickets One-to-One Customer Interactions Business Text Messaging - More Than Just Text Messages Business messaging... --- - Published: 2024-07-16 - Modified: 2024-07-17 - URL: https://americasphoneguys.com/ucaas/call-centers/ At call centers and telemarketing firms, communications can be chaotic – especially if you’re running on an older phone system. At America’s Phone Guys, we understand that your staff thrives in a high-energy environment, so we support what they do with cloud communications for call centers that can keep up. Our easy-to-use yet powerful features ensure enhanced productivity and our knowledgeable support teams are ready to solve problems at a moment’s notice. Serving the Portland OR - Vancouver WA metro area for 20+ years, we offer state-of-the-art call center cloud communications systems that make everything modern, simple, fast, and reliable. Call us today for more information or a free estimate. Advantages of Cloud Communications for Call Centers Are you on the fence about upgrading your call center to the cloud? Don’t be – we’ll simplify the transition so there’s minimal downtime, and once setup is complete, you’ll wish you had made the change earlier. Here are some of the many advantages of cloud-based communications for your call center: Scalability: Enables quick and easy adjustment of agent numbers and call volumes, crucial for responding to fluctuating demand in call centers. Cost Efficiency: Reduces the need for significant upfront investments in hardware and ongoing maintenance costs, making it an economical choice. Remote Capability: Supports remote work, allowing agents to operate from anywhere, which can lead to broader hiring opportunities and flexibility in staffing. High Reliability: Offers robust uptime and reliability, ensuring that call center operations are uninterrupted and always available. Integration with... --- - Published: 2024-07-16 - Modified: 2024-07-17 - URL: https://americasphoneguys.com/ucaas/schools/ Clear and efficient communication is as fundamental to running a school as reading, writing, and ‘rithmetic. Whether you have a message for students, parents, staff, vendors, or anyone else, you need to trust your message is conveyed to the right people and the right channel. And your system needs to be reliable, lightning-fast, flexible, affordable, and easy for staff members of all ages and technical expertise levels. That’s where our cloud communications for schools come in. At America’s Phone Guys, we provide tailor-made cloud communications solutions for schools and education organizations. We’ve served the Portland OR - Vancouver WA metro area for 20+ years and look forward to working with you. Advantages of Cloud Communications for Schools Our cloud communications technicians make the process of transitioning from a conventional phone system to cloud communications easy. Once setup is complete, you’ll enjoy all of these many features and more: Cost Efficiency: Reduces the need for costly hardware and maintenance, making it a more budget-friendly option than traditional phone systems. Easy to Use: Quick and easy to adopt for teachers, staff, and students of all ages and expertise levels. Scalable Across Campus: Easy to adjust to changes in school size or needs, such as adding new lines for new staff or new features. Enhanced Communication: With features like group messaging, conference calling, direct lines, and video conferencing, there’s the perfect channel to deliver any type of message. Remotely Accessible: When needed, your teachers, administrators, and students can access the system from anywhere.... --- - Published: 2024-07-16 - Modified: 2024-07-17 - URL: https://americasphoneguys.com/ucaas/hybrid-ip/ Hybrid IP phone systems are a popular choice for companies seeking a quick and easy way to connect offsite employees. Hybrid IP blends the best of VoIP and private branch exchange, so you have crystal clear call quality on a super-reliable network, while also having the customizability of PBX. Getting started with a hybrid IP system is easier than you think when you work with America’s Phone Guys. We’re an independently operated telecommunications company dedicated to providing the best solutions for your business. Call us today for a free estimate. Advantages of a Hybrid IP Phone System Cost Effective: Hybrid systems reduce long-distance and international call costs while existing PBX hardware decreases the cost of transitioning entirely to a new system. Scalable and Flexible: Hybrid IP systems can be scaled up or down easily, accommodating the changing needs of a business without requiring a complete system overhaul. Unmatched Reliability: In the event of an internet outage, the system can automatically switch to traditional phone lines, ensuring continuous operation and connectivity. Future-Proofing: Combines the advanced features of VoIP with the reliability of a traditional phone system. Prepares businesses for future technological advances while maintaining compatibility with traditional telecommunication systems. Improved Call Quality: With the ability to select the best routing for each call, hybrid systems often offer superior call quality compared to standalone systems. Centralized Management: Offers a unified platform to manage both VoIP and traditional calls, simplifying administrative tasks and reducing maintenance costs. How Does Digital & Hybrid IP Technology... --- - Published: 2024-07-16 - Modified: 2024-07-17 - URL: https://americasphoneguys.com/ucaas/hosted-pbx/ Hosted Private Branch Exchange In today's fast-paced business world, staying connected is more crucial than ever. If your company is seeking a robust, scalable phone system that grows with your business, Hosted PBX might just be the smart choice you need. With powerful features and unparalleled flexibility, it's designed to streamline communication and enhance productivity.   Why settle for less when you can partner with a telecom provider that tailors solutions to your specific needs? Reach out to America’s Phone Guys today and discover how our Hosted Private Branch Exchange services can transform your business communications. Advantages of Hosted PBX Systems Hosted PBX systems are not just about making and receiving calls; they're about creating a seamless communication environment that supports your business's growth and adaptability. Here's why many businesses choose our Hosted PBX services: Scalability: Easily scales with your business growth, adding lines or features as needed. Cost-Effectiveness: Reduces upfront costs with no need for expensive hardware installations. Reliability: Ensures high uptime and disaster recovery solutions. Flexibility: Customizable features that fit your business operations. Advanced Features: Includes call forwarding, voicemail to email, and conference calling. Remote Capabilities: Supports remote work with ease, connecting multiple locations and remote workers. Grow Your Business with Better Communications Schedule a free consultation We’ll create a custom plan Sign the agreement Installation with minimal downtime Schedule a free consultation with America’s Phone Guys. We’ll create a custom plan based on your business needs. Sign the agreement. Our experienced technicians will install everything with minimal... --- - Published: 2024-07-16 - Modified: 2024-07-17 - URL: https://americasphoneguys.com/ucaas/small-businesses/ Are you tired of telecommunications giants that don’t get what it takes to succeed as a small business? America’s Phone Guys knows where you’re coming from, and we’ll work with you to help your business grow. As a family-owned and independently operated company, we offer cloud communications solutions tailored to the needs of small businesses. With 20+ years in the Portland OR - Vancouver WA Metro area, you can count on America’s Phone Guys and our customer-focused team. Ready to get started? Call us for a free estimate on small business cloud communications with all the features you need – and none that you don’t. Advantages of Cloud Communications for Small Business Our technicians will help you quickly and easily transition your conventional business phone system to a cloud communications system. Once setup has been completed, you’ll enjoy these cutting-edge features and many more:  Better Scalability: Cloud communications systems don’t have the same hardware limitations as traditional business phone systems, allowing you to quickly and easily expand. More Cost-Effective: It’s less expensive than traditional phone lines to get started, and typically less expensive for monthly service. Flexible: Access your cloud communications anywhere with an internet connection; this makes it easy to work while traveling and onboard remote workers Easy Integration: Ready to integrate with cloud-compatible applications like CRMs Simplified IT Management: No need for a dedicated expert on your staff; if there’s ever a problem, you call us and we’ll take care of it. Enhanced Security: Enjoy state-of-the-art enycryption and... --- - Published: 2024-07-16 - Modified: 2024-08-20 - URL: https://americasphoneguys.com/ucaas/remote/ Businesses that want to attract the most talented employees must offer a remote work option. That’s one of the biggest paradigm shifts since the pandemic – employees want to work remotely, and to make that happen, your business needs flexible cloud communications for remote workers. With our cloud communications platform, your employees will be able to conduct business as usual from anywhere, including calls, video conferencing, and much more. America’s Phone Guys has served the Portland OR - Vancouver WA area for 20+ years. Call us today to learn about our nimble remote worker cloud communications solutions. Advantages of Cloud Communications for Remote Workers If you’ve thought about upgrading to the cloud but you’re worried about the transition, there’s no reason to be. Our experienced technicians will ensure there’s minimal downtime. Once setup is complete, you’ll enjoy a state-of-the-art communications system that offers numerous advantages: Ubiquitous Access: Allows employees to access the phone system and collaborate from anywhere, which is essential for remote work. Flexibility and Scalability: Adjusts easily to the changing size of the remote workforce or different geographic locations without requiring new hardware. Integration with Other Tools: Seamlessly integrates with collaboration tools like video conferencing, file sharing, and project management software, central to remote work environments. Cost Efficiency: Eliminates the need for physical infrastructure and ongoing maintenance, reducing overhead costs. Enhanced Collaboration: Facilitates better team collaboration with features like group calls, shared voicemail, and conference bridges. Professional Features: Provides advanced communication features such as auto-attendant, call forwarding, and... --- - Published: 2024-07-16 - Modified: 2025-11-17 - URL: https://americasphoneguys.com/ucaas/voip/ucaas-vs-voip/ When it comes to business communications, there are two key terms often mentioned: Unified Communications as a Service (USaaS) and Voice over Internet Protocol (VoIP). If you’re trying to understand their differences and figure out which one is best for your company, keep reading. What is UCaaS? UCaaS is a term used to describe various communication services, including VoIP, under a unified platform. With UCaaS, businesses can integrate voice and video communications, instant messaging, file sharing, integration with CRM applications, and more, making collaboration easier. UCaaS Benefits Is more flexible with app integration including, screen sharing, whiteboard, call recording, reporting, and more. Can make voice and video calls, in addition to chats and text messages Easily integrates with third-party solutions Project management tools to help track workflow More affordable than traditional phone systems Scale quickly and easily with cloud-based providers 4 Ways UCaaS Supercharges Your Customer Experience Here's how UCaaS can elevate your customer experience: Personalized interactions: UCaaS lets you access complete customer histories, so you can personalize every interaction. With real-time data, you'll make customers feel like VIPs. After all, who doesn't love a little extra attention? First call resolution: UCaaS helps solve problems on the first call, saving your customers from frustrating back-and-forths. With features like skill-based routing and screen sharing, your team can handle issues faster than ever. Seamless collaboration: UCaaS unites all your communication tools — calls, messages, videos — into one platform, making it easier for your team to collaborate. Whether they're in the office... --- - Published: 2024-07-16 - Modified: 2024-12-19 - URL: https://americasphoneguys.com/ucaas/call-recording/ Call Recording Business Call Tracking & Monitoring Call Tracking Serving Portland OR | Vancouver WAYou know how essential detailed call insights are, from improving customer service to enhancing staff training and compliance. In today’s competitive business landscape, the ability to track and record calls is a necessity – and the insights you can gain from it are often priceless. At America's Phone Guys, we provide a call recording solution that’s both powerful and simple to use. With 20+ years of helping businesses in the Portland OR and Vancouver WA metro area, you can count on America's Phone Guys to deliver the customer-focused service you need. Ready to take your call recording and call tracking to the next level? Schedule a Consultation "*" indicates required fields Δ document. getElementById( "ak_js_1" ). setAttribute( "value", ( new Date ). getTime ); PhoneThis field is for validation purposes and should be left unchanged. Name*Phone*Email* Preferred contact methodPreferred contact methodCallTextEmailMessage*Consent* I consent to receive texts and conversation monitoring from America's Phone Guys* --- - Published: 2024-07-16 - Modified: 2025-05-06 - URL: https://americasphoneguys.com/ucaas/voip/voip-vs-pots/ Thinking of upgrading your phone system from POTS to VoIP? You might be wondering exactly what to expect if you make the switch. Understanding the differences between the two options will help you determine which phone type is best for your business. America’s Phone Guys, we want to help. As your local phone experts in the Vancouver Metro area, we have listed out everything you need to know about VoIP versus POTS phone systems. What Is a POTS Line? POTS stands for “Plain Old Telephone Service”, and that’s what it really means. It’s the traditional telephone line that sends information over copper wires or fiber optics to a circuit network. This type of phone is also commonly referred to as a landline or PSTN (Public Switched Telephone Network).   What Is a VoIP Phone System? VoIP stands for “Voice over Internet Protocol”, and it is a phone system that operates purely over the Internet. This type of phone works by breaking your voice down into small data packets, which are then sent through your router to another IP address. How Is VoIP Different From POTS? The main difference is that VoIP sends communication over the Internet, while POTS uses a traditional circuit-switched telephony. So, rather than using copper wires and analog devices, VoIP integrates with your smart device to send or receive information through the Internet.   Is VoIP Better than POTS? Though both VoIP and POTS are capable of making and receiving calls, VoIP is quickly emerging as the... --- - Published: 2024-07-16 - Modified: 2024-07-31 - URL: https://americasphoneguys.com/ucaas/voip/how-to-choose-a-voip-system/ So now that you’ve decided on purchasing a Voice Over Internet Protocol (VoIP) phone system, it’s time to settle on the type of system you’ll have. Generally, there are two categories: hosted (Cloud-Based) or private branch exchanges (On-Premise IP-PBX) that use SIP Trunking. On-Premise VoIP Vs. Cloud-Hosted VoIP Choosing a business phone system is a big decision for you to make. Here are the main differences between on-premise VoIP and Cloud-Hosted VoIP. On-Premise IP-PBX systems Need to have hardware located and maintained on-site Typically have a larger upfront cost Lower monthly costs due to using SIP Trunking More stable connection quality when the Internet is less than fully reliable Usually able to operate using existing cabling in your office or building Ability to use multiple types of phone service Conference calling is an add on feature and generally not included Makes calls within the office without needing the internet. Most modern systems can be maintained remotely. Pros: You’re always in control of your business phone system. The phone service is less reliant on a completely stable internet connection. Cons: Significant upfront costs because you have to buy all of the equipment. Plus, you may have to pay a vendor to maintain the business phone system and service it when necessary. Cloud-Based Phone Systems Generally less expensive setup costs Involves regular monthly payments that replace all or most of your current phone service costs The “brain” of the system is maintained by and housed with the provider, so there is less for you... --- - Published: 2023-12-04 - Modified: 2024-07-17 - URL: https://americasphoneguys.com/ucaas/restaurants/ Communication is key to running a successful restaurant, whether that’s getting through a slammed dinner rush or booking a crowded dining room. Just like your back-of-house needs to be a well-oiled communications machine, so does your front-of-house – and the easiest way to make that happen is with cloud communications for restaurants. Whether you own one location or a chain, cloud communications will help you do business more efficiently, communicate more clearly with customers, and provide top-notch service.   Serving the Portland OR - Vancouver WA area for 20+ years, America’s Phone Guys has the telecommunications expertise to help you maximize your business’s potential. Call us today to learn more about our food service cloud communications services or for a free quote. Advantages of Cloud Communications for Restaurants Cost Efficiency: Reduces upfront costs associated with traditional phone systems, including installation and maintenance, making it more affordable. Flexibility: Allows staff to manage reservations, takeout orders, and customer inquiries from anywhere, not just at the restaurant. Scalability: Easily adjusts to changes in restaurant size or seasonal variations in business volume without needing hardware upgrades. Improved Customer Service: Enhances customer interaction with features like automated reservations, call routing to different departments, and customer call-backs during busy hours. Ease of Integration: Integrates seamlessly with online ordering systems, reservation platforms, and CRM software to streamline operations. Reliability: Offers dependable service with minimal downtime, ensuring that customer communications are consistently maintained. Simplified Management: Frees up restaurant managers from technical maintenance issues as the cloud provider handles... --- - Published: 2023-12-01 - Modified: 2025-07-10 - URL: https://americasphoneguys.com/ucaas/ Unified Communications for Your Business Does your business need to consolidate communications? UCaaS Provider | Unified Communication Services Serving Portland OR | Vancouver WAUCaaS is designed to simplify business communications, but with the wrong provider, it can feel like it only makes things more complicated. At America’s Phone Guys, we provide business communication solutions that do what they’re supposed to – make it easy for you to communicate with clients and employees simply and directly across multiple platforms. From text messages to voice calls to video conferences and much more, we provide a unified experience that streamlines communications so you can focus on your business. America’s Phone Guys is a locally-operated, family-owned telecommunications company that has grown to meet the needs of local businesses through unified communications. If you have questions about how UCaaS can help or you’re ready for a free estimate, call us today. Schedule a Consultation "*" indicates required fields Δ document. getElementById( "ak_js_2" ). setAttribute( "value", ( new Date ). getTime ); CompanyThis field is for validation purposes and should be left unchanged. Name*Phone*Email* Preferred contact methodPreferred contact methodCallTextEmailMessage*Consent* I consent to receive texts and conversation monitoring from America's Phone Guys* --- - Published: 2021-07-12 - Modified: 2024-08-06 - URL: https://americasphoneguys.com/contact/ Contact America's Phone Guys Family Owned. Serving the Greater Portland Area for over 20 years. (503) 577-2959 Office Hours Monday-Friday:8:00am – 5:00pmClosed Saturdays & Sundays Facebook-f Google Linkedin-in Yelp Schedule a Consultation "*" indicates required fields Δ document. getElementById( "ak_js_1" ). setAttribute( "value", ( new Date ). getTime ); X/TwitterThis field is for validation purposes and should be left unchanged. Name*Phone*Email* Preferred contact methodPreferred contact methodCallTextEmailMessage*Consent* I consent to receive texts and conversation monitoring from America's Phone Guys* --- - Published: 2021-07-02 - Modified: 2024-12-06 - URL: https://americasphoneguys.com/ Ready to streamline your business communications? Our team of experts is here to help! Schedule a Consultation Reliable 99. 9% Uptime Highly Trusted 1,200+ Customers Served Loyal Users >90% Customer Retention America's Phone Guys - Your Local Business Communications Company Serving Portland OR | Vancouver WAAmerica’s Phone Guys is dedicated to offering the best communications and technology services to our customers. As a locally owned and independently operated business communications company, we understand the importance of providing customer-focused and tailored solutions. Our goal is to support your business with the services and features you need and the flexibility to grow. For over 20 years, our communications experts and technicians have worked closely with business owners in the Portland OR - Vancouver WA area on everything from phone system installation to VoIP services to custom cloud communications packages. If you have any questions about the services we offer, please don’t hesitate to reach out to our knowledgeable team. We offer state-of-the-art business telecommunications and technology solutions. Get expert answers to your questions. Not sure which options are the best for your business? We can help steer you in the right direction. Whether you know exactly what you’re looking for or you’re not sure what you need, we’d love to discuss your project. Schedule a Consultation Business Communications Services We Offer We’re a full-service telecommunications contractor equipped to handle projects of any size and scale. If you know what you’re looking for, we’d love to discuss your project. If you’re not sure... --- - Published: 2021-06-22 - Modified: 2025-07-11 - URL: https://americasphoneguys.com/privacy-policy/ This privacy policy sets out how America's Phone Guys uses and protects any information that you give America's Phone Guys when you use this website. America's Phone Guys is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. America's Phone Guys may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 09/02/2018. We may collect the following information:Name and job title. Contact information including email address. Demographic information such as postcode, preferences and interests. Other information relevant to customer surveys and/or offers. We will not rent, sell or share any mobile data with 3rd parties / affiliates for marketing purposes. What we do with the information we gather: We require this information to understand your needs and provide you with a better service, and in particular for the following reasons. Internal record keeping: We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We... --- - Published: 2021-06-22 - Modified: 2025-07-16 - URL: https://americasphoneguys.com/terms-and-conditions/ Introduction1. 1 These terms and conditions shall govern your use of our website https://americasphoneguys. com/. 1. 2 By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website. 1. 3 If you register with our website, submit any information to our website or use any of our website services, we ask you to expressly agree to these terms and conditions. 1. 4 You must be at least 16 years of age to use our website; and by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 16 years of age. 1. 5 Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our privacy policy. Credit2. 1 This document was created using a template from SEQ Legal (http://www. seqlegal. com). Copyright notice3. 1 Copyright (c) 2001 – 2018 by America's Phone Guys. 3. 2 Subject to the express provisions of these terms and conditions:(a) we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and(b) all the copyright and other intellectual property rights in our website and the material on our website are reserved. Licence to use website4. 1 You may:(a)... --- --- ## Posts - Published: 2025-08-20 - Modified: 2025-08-20 - URL: https://americasphoneguys.com/blog/phone-system-upgrade/ In today’s fast-paced world, business communication systems are vital. They are the lifeline that keeps your company running smoothly.   We think of phone systems as the digital nervous system of your business. They connect everything, from the first "hello" to closing the big deal. So your phone system should be keeping everyone connected. If your outdated phone system is giving you grief, phone system professionals can help! In fact, America's Phone Guys is a local phone system provider that focuses on upgrades. Our team helps business owners identify when it’s time to upgrade their phone system. 6 Signs That It’s Time to Upgrade Your Phone System Frequent downtime or persistent technical issues Inability to support remote or mobile staff Missed calls or lost messages Complicated user interface (hard for team to train and use) Integrations with CRM or other tools not possible Security or compliance concerns flagged by audits Issues With Outdated Phone Systems Poor Call Quality and Reliability Dropped calls and static cause frustration for staff and clients alike. For Portland OR and Vancouver WA area businesses, losing a call can result in a poor review or a canceled deal. Your old phone system might be hurting your professional image! Limited Features Hindering Productivity Working without voicemail-to-email, mobile integration, or call analytics is possible. But why would you want that? These missing features turn simple tasks into productivity nightmares. Without the right analytics, you can't see when call volumes peak or how well your customer service is doing.... --- - Published: 2025-05-14 - Modified: 2025-05-15 - URL: https://americasphoneguys.com/blog/what-is-google-voice/ As a business owner in Portland OR and Vancouver WA, an effective and affordable phone system is likely a top priority. Google Voice is a web-based telecom platform that links multiple phone lines to one phone number offered by Google. It includes basic features like call forwarding, voicemail transcription, and text messaging.   It’s understandable for businesses, especially smaller businesses, to be drawn to it because of its low cost and ease of use. But the truth is Google Voice is not a great option for managing an entire phone system. It has significant limitations that can hinder your business operations, such as limited customer support, lack of advanced business features, and potential reliability issues.   In this guide, we’re diving deeper into what Google Voice is and why a professionally installed Voice over Internet Protocol (VoIP) system is a better fit for your company. Differences Between Google Voice and VoIP While Google Voice uses VoIP technology, it's not a full-fledged business VoIP solution. VoIP allows businesses to leverage their internet system to easily make and manage calls across multiple lines, devices, and other communications systems. Here are some differences to consider: You can only have one local phone number with Google Voice (unless you pay extra). Google Voice is not based on Session Internet Protocol (SIP), although it offers SIP client integration. Not all softphones are compatible with Google Voice. HD Voice (High Definition Voice) is not available with Google Voice. You have to have an existing phone connection... --- - Published: 2025-03-07 - Modified: 2025-03-17 - URL: https://americasphoneguys.com/blog/what-is-interactive-voice-response-ivr/ Interactive Voice Response (IVR) is a powerful modern VoIP solution that improves how businesses handle incoming calls. It’s an automatic call distribution (ACD) system that allows callers to interact with a premade menu of options by using their voice or keypad. Mainly used for inbound calls, IVR acts as a 24/7 virtual receptionist so that no call goes unanswered and every caller receives prompt attention. In older versions of IVR when the technology was more limited, callers had to state exact words to choose menu options – sometimes leading to frustration. Today's systems make IVR much more conversational for users with speech recognition technology and artificial intelligence, allowing for a more natural and user-friendly experience.   Telecommunications experts, like America's Phone Guys), have access to the latest IVR technology to keep your customers happy and operations more efficient. So read on to learn more about IVR and how it helps companies with high inbound call traffic. How Does IVR Work? IVR receives and routes calls without callers having to talk to another person. Using speech recognition software, this system guides callers through a series of options, helping them reach the right department or get the information they need quickly and efficiently. IVR systems use voice commands and speech recognition (powered by artificial intelligence) to interpret caller inputs and direct them to the appropriate resource or information. Programmed menus (also referred to as call flows) give callers options or directions, and callers state their commands in response, creating a seamless interaction... --- - Published: 2025-03-07 - Modified: 2025-03-07 - URL: https://americasphoneguys.com/blog/what-is-an-ivr-call-flow/ First, what is IVR? It's Interactive Voice Response (IVR) – a call system that allows callers to navigate a phone system via their voice or keypad inputs. This automatic call distribution (ACD) system responds to inputs by routing calls, providing information, or performing specific actions. This navigation is done through programmed call flows, which determine the path a caller takes through your phone system menu. Without an effective call flow, callers will get to the wrong place or person – leading to frustration, wasted time, and increased workload. So with a system like inbound IVR, you want callers to get to the right place the first time. Telecommunications experts, like America's Phone Guys, solve these issues with cutting-edge VoIP solutions that include advanced IVR capabilities. But once you get an IVR system, it’s good to know what an effective call flow looks like and how to design one so your customers always reach the right person or department quickly and easily. How to Design an IVR Call Flow A well-designed call flow can significantly improve customer experience and operational efficiency. Just make sure to consider handling times, transfer rates, and task completion rates.   Here are some key steps to design an efficient IVR call flow: Start with a comprehensive builder for easy visualization and modification. Simplify the menu so you don’t overwhelm callers. Have the most common options on your menu items first to reduce wait times. Allow callers to speak with an agent at any time. Include callback... --- - Published: 2023-03-20 - Modified: 2025-05-06 - URL: https://americasphoneguys.com/blog/how-voip-helps-remote-sales-teams/ Effective communication is a key ingredient in the success of a sales team. From client calls to internal collaboration, it’s important for your staff to have the right tools to stay connected. However, as more and more employees start working remotely, it can be challenging to facilitate seamless communication throughout your business. Without the advantage of face-to-face meetings or state-of-the-art office equipment, your team will need advanced solutions to remain linked and provide the best customer service possible.   Fortunately, modern technology makes remote work more feasible than ever before. Voice over Internet Protocol (VoIP) phone systems have changed the way off-site employees interact by offering more flexibility and capability than conventional phones. If you want to grow your remote business while improving your customer experience, VoIP phones are the way to go. What is Voice over Internet Protocol (VoIP)? VoIP is a type of phone system that transmits voice calls over the Internet rather than traditional phone lines. It works by converting audio signals into small data packets that can travel electronically. Unlike conventional phones, VoIP can work with a variety of devices including desktop phones, computers, tablets, mobile phones, and more. As long as your remote workers have a stable Internet connection, they can easily access their VoIP system from anywhere in the world.   Benefits of VoIP for Remote Sales Teams VoIP can help your remote sales team thrive by offering a number of benefits, including: Simple Setup and Easy Functionality Conventional phone systems often rely on... --- - Published: 2023-01-31 - Modified: 2024-07-18 - URL: https://americasphoneguys.com/blog/is-a-voip-phone-more-secure-than-a-landline/ Many companies are switching from traditional landlines to Voice over Internet Protocol (VoIP) phone systems, and for good reason! Not only is VoIP one of the most reliable and cost-effective options on the market, but it is also packed with advanced capabilities that will make your workday flow easier than ever before.   While VoIP is becoming increasingly popular, some companies are asking an important question before making the switch: is VoIP more secure than a landline? Data privacy is critical to you and your clients, so it’s important to understand which phone system will provide the best protection over your private information. To help you determine if VoIP is right for you, we’ve broken down everything you need to know about VoIP phone security: How Secure is VoIP? Modern VoIP phone systems are very secure. However, they operate by transmitting data packets over the Internet, which makes them as susceptible to hackers as the rest of your online information. For that reason, reputable service providers will implement rigorous security measures that keep your data encrypted and protected at all times. When properly configured and maintained, VoIP can even be HIPAA compliant for total customer and client confidentiality. VoIP vs. Landlines While VoIP transmits information over the Internet, landlines use a network of physical wires. Historically, that meant it was easier for hackers to intercept VoIP data because it is relatively challenging to locate and wiretap a landline.   However, online security has significantly improved since VoIP was first introduced... --- - Published: 2022-11-15 - Modified: 2025-05-06 - URL: https://americasphoneguys.com/blog/what-is-stir-shaken/ Robocalls have become a new menace for anyone with a phone. It’s estimated that between 3-5 billion robocalls are made each month, a shocking and frustrating statistic. Sometimes these calls are even spoofed, mimicking the area code of your hometown or even the full number of someone you know. The FCC has been working for over two years to find a solution to this problem, and they’ve settled on STIR/SHAKEN as a more precise version of Caller ID.   What is STIR/SHAKEN, and how can it help your small business? Keep reading to learn more! SHAKEN, not STIRred STIR and SHAKEN, which work together to create a framework of interconnected standards, are each acronyms that describe their intended use. STIR stands for Secure Telephony Identity Revisited. It creates a sort of virtual signature that allows the customer’s identity to be verified. From that point on, SHAKEN (Or Secure Handling of Asserted information using Tokens) deploys that signature over different carrier networks.   It’s the natural progression from the caller ID we’ve known since 1968. Only this process is more secure and harder to use for fraud. How Does STIR/SHAKEN Work? STIR/SHAKEN works to verify identities through a digital signature that makes sure the person calling is exactly who they say they are. It does this through a six-step process that goes as followed:  A SIP Invite is sent to the VoIP and/or originating provider, starting the process of verifying the call and sending it forward. The initiating service provider assigns... --- - Published: 2022-05-24 - Modified: 2025-05-06 - URL: https://americasphoneguys.com/blog/how-to-set-up-voip-for-remote-workers/ As more and more employees begin working remotely, it’s important to ensure that everyone is set up for success no matter where they are. To ensure your team is fully equipped to handle remote work, it’s crucial to invest in quality office equipment and software that will facilitate long distance communication - including great VoIP phone systems. Though VoIP phones are vital to everyday activities for many companies, it can be challenging to set these systems up remotely for employees who are working from home. To make the process as quick and simple as possible, follow these simple steps to set up VoIP for your remote workers: Ensure Your Internet Connections Are Strong VoIP phone systems rely on strong networks to function properly. Poor Internet connections can lead to lagging, glitching, and a variety of other problems that will disrupt daily business activities. That’s why it's important to make sure each of your employees has access to strong and fast networks prior to setting up their phone system. If you aren’t sure how to prepare your employees’ Internet connections, work with your local VoIP service provider to ensure your team is set up properly. Determine What Your Team Needs Modern VoIP phone systems offer a wide variety of advanced features, from auto-attendants and call recording to conference calling and more. To ensure your employees have everything they need, it’s important to choose a great business phone system that offers all of the features your team will use on a daily... --- - Published: 2022-02-23 - Modified: 2024-07-18 - URL: https://americasphoneguys.com/blog/how-to-choose-the-best-business-phone-system/ Modern phone systems are packed with features designed to make daily life easier for you and your employees. However, there are tons of different options on the market, and it’s important to choose the right fit for your company. To help you narrow down your choices, here are some tips on how to choose the best business phone system for your needs. Determine What Your Business Needs Before you begin shopping around, it’s important to consider what your business needs out of a phone system. Understanding how your employees will interact with the phone system will help you decide on which features will be most valuable for you. To determine what your business needs out of a phone system, consider these key factors: The size of your business. If you are a large company with a high call volume, then you may benefit from features such as real-time monitoring, call recording, and data analysis. However, a smaller business may not need these advanced features. In addition to looking at the current size of your business, also consider how large you plan to grow in the next couple of years to determine what you need out of a phone system. Where you primarily conduct your business. If you and your employees work in an office, then physical desk phones will probably be the best option for you. However, if your employees are working from home or other locations, then a virtual or cloud-based system may be a better fit. How your... --- - Published: 2021-11-30 - Modified: 2021-11-30 - URL: https://americasphoneguys.com/blog/is-my-business-already-using-voip-we-dont-know-it/ Voice over Internet protocol, or VoIP, is a special type of technology that lets you make voice calls over a broadband connection instead of an analog phone line. It works by converting your voice into small digital packets, which can quickly be transmitted over an IP network. While your phone’s inner workings may seem like an inconsequential detail, knowing what type of technology you are using can help you optimize your phone system. And, to find the best systems for your company, it’s also useful to know about the different types of technology that are available in the market. What Are the Benefits of VoIP? VoIP has become increasingly popular in recent years - and for good reason. This technology can offer individuals and businesses quite a few advantages that may lower costs and make day-to-day life easier. Here are a few of the benefits of VoIP: Increased portability: VoIP uses something called a VoIP number, which is entirely portable. This allows you to use the same number everywhere you go, which can be very useful during travel or address changes. Larger scalability: VoIP doesn’t require copper wiring, PBX installations, or other expensive hardware to function. Since you don’t need to purchase a lot of new equipment when using VoIP, it is easier to create a larger-scale phone system. Advanced features: Businesses with VoIP can take advantage of many advanced features. From call transferring and conference calling to auto attendants and location-specific area codes, VoIP comes with a lot of... --- - Published: 2021-04-14 - Modified: 2021-04-14 - URL: https://americasphoneguys.com/blog/is-your-voip-secure/ Voice over Internet Protocol (VoIP) is one of the most reliable, cost-effective business phone solutions you can have for your company. However, with more and more people being concerned about their privacy than ever, we understand you may be curious about your VoIP conversations. Fortunately, America’s Phone Guys is here to put your mind at ease. We’ll discuss how to help secure your VoIP phone system. Use SaaS for VoIP Calls Instead of installing and maintaining your own VoIP infrastructure, consider using a pure hosted solution with America’s Phone Guys where we’ll always ensure your system is current and operational. Use a Router with a Firewall If your router has a firewall, you’ll want to enable it. This will help block any suspicious activity from entering your communications interface. All firewalls won’t recognize VoIP, so you’ll want to ensure your firewall works with your VoIP system, which we can help you with. Regularly Update Software One way to be less concerned about your privacy with VoIP is to regularly update your VoIP system’s software and ensure security provisions are inside the network. If your software is vulnerable, hackers can easily open your network. We recommend firmware be updated every quarter. For our clients on pure-hosted VoIP, we handle that for you each time an update becomes available. Use Data Encryption It’s important to work with a provider that encrypts your information to ensure no one intercepts it and exploits it. Nearly every reputable site encrypts their data. Take a look... --- - Published: 2017-11-20 - Modified: 2025-06-23 - URL: https://americasphoneguys.com/blog/what-are-the-requirements-for-voip/ What is VoIP? Voice over Internet Protocol, also known as VoIP, is becoming commonplace in commercial use for phone calls over an Internet connection rather than using traditional phone lines. It saves money for businesses that make long-distance phone calls. It can be quite complex to determine if VoIP will be a great fit for your business and a real hassle if you don’t do all the up-front work to figure that out before deploying a VoIP solution. Local Network You’ll likely need help determining if your network is capable of supporting VoIP traffic in addition to what it is currently used for. Do you send a lot of large files that might interrupt VoIP services? Will you need a separate network just for your VoIP traffic? Are you able to adjust Quality of Service (QoS) settings to prioritize your phone call traffic? Internet Connection – Bandwidth If you are looking to get a VoIP service, it’s important to make sure your internet connection can handle it. The larger amount of calls you make, the more bandwidth you need to be able to support those calls. If you are a smaller business with fewer phone calls, a slower connection is acceptable. You will want to be clear about how many simultaneous calls will happen at normal and peak usage times. To find out how much bandwidth you need, you can ask a professional at America’s Phone Guys. Size of your business – On Premises vs. Hosted Phone Systems An on... --- - Published: 2017-08-09 - Modified: 2017-08-09 - URL: https://americasphoneguys.com/blog/how-to-configure-your-auto-attendant/ How to Configure your Auto-Attendant Fewer companies than ever before are hiring dedicated receptionists to answer phones and direct calls to different parties within the office. Instead, the use of proper auto-attendant configuration and an auto-attendant script allows them to save money and better serve customers and clients with quick phone responses. In order to decide if a virtual phone assistant is right for you, first, you must learn all the details that can make this method more effective than a human receptionist. What is an Auto-Attendant? Everyone has encountered an automated phone attendant. These are recorded messages that offer a menu of options to the caller and direct them to whichever one they choose very quickly. While some consumers express negative reactions to these systems, they are truly omnipresent in the world today and offer major benefits. For example, they allow consumers to instantly get an answer to their call and begin to get help right away. No more being placed on hold for extended periods of time the instant the call is connected. Also, they can provide basic information automatically such as hours of operation or even some technical support information without waiting to be connected at all. Auto-Attendant Configuration Tips If you would like to use proper auto-attendant configuration for your company's telecommunications and customer service lines, there are several things to consider. Different messaging should occur during business hours, off hours, holidays, and when there are special circumstances. Options should be easy to understand and cover... --- - Published: 2017-06-29 - Modified: 2017-06-29 - URL: https://americasphoneguys.com/blog/what-is-direct-inward-dialing/ Handling company communications frequently means having multiple dedicated phone lines installed and hiring an efficient receptionist or call center. Now, direct inward dialing (DID) numbers and DID VOIP options are making it possible to effectively deal with even a large quantity of incoming calls without lots of physical phone lines. Imagine the efficiency and value of having each staff member having their own DID number that automatically routes to their workstation. What are Direct Inward Dialing, DID, or Virtual Phone Numbers? Any landline, digital phone line, or even a mobile phone can receive re-routed calls through a transfer service to a DID virtual phone number. To explain it simply, multiple calls can take place at the same time on the same phone line but reach different employees. With old telecommunications technology, attempting this would result in a busy signal. Now, busy signals can be as obsolete as switchboard operators and rotary dials. Modern systems use call forwarding, automated transfers, and virtual operators to handle these issues. A reputable telecommunications provider can assist in setting up the best options for your business application. The greatest feature of a VoIP DID is flexibility. VoIP DID numbers can be your businesses main number, numbers that ring specific individuals directly or virtual numbers that can be programmed to perform any number of operations. An example would be setting up a VoIP DID in a city that is not where your business is presently located in cases where you are trying to expand or relocate.... --- - Published: 2017-03-28 - Modified: 2017-03-28 - URL: https://americasphoneguys.com/blog/what-is-find-me-follow-me-telecom-service/ What is Find-Me/Follow-Me Telecom Service? Like many entrepreneurs, field technicians and small business owners, you aren’t in one place for very long. As the lines between home life and work continue to be blurred by flexible schedules and remote work options, it might be harder for customers and employees to get a hold of you. Staying connected is too important to leave to chance, and giving someone a set of different numbers to reach you at is quickly becoming a thing of the past. Since not all offices or locations have great cell service, even just relying solely on your cell phone could be risky. This is where Find-Me/Follow-Me VoIP services can come in handy. These business call forwarding services help you to stay connected no matter where you are – even when traveling internationally. It also makes sure no one needs to have a complicated schedule and list of numbers to reach you. What Is Find-Me Service? Find-me service is pretty simple, but very useful. It simply routes incoming calls to a certain location. A single virtual number connects all your phones. A call forwarding schedule can be setup to know which of those numbers the call should ring to at what time of the day. The virtual number serves as your universal number and you can use it to be accessible regardless of your physical location. What is Follow-Me Service? A follow-me service is basically the opposite of the Find-Me service. Instead of having a single number which... --- - Published: 2014-07-14 - Modified: 2014-07-14 - URL: https://americasphoneguys.com/blog/strong-voicemail-password-can-make-difference/ Even though most of us know that we shouldn’t, many of us are still using obvious and common passwords. America’s Phone Guys wants to remind those in the Portland, OR and Vancouver, WA areas about the importance of strong passwords. Passwords are used to protect your business’s confidential and valuable information and notably access to your businesses telephone system. If you take a moment to think about it, passwords are needed to access many types of information, most of which is sensitive and private. Failure to use appropriate passwords could put your business at risk, and strong passwords are needed for strong security. Protect your business by implementing the password suggestions below: Don’t use the default passwords of 1234 or 9999 for your voicemail account. Hackers can access your long distance service when you do and make costly overseas calls. America’s Phone Guys can provide a voicemail password tracking list for your convenience if needed. It’s also helpful to have this on hand in the event one of your employees leaves your company with little or no notice. Regularly change other default passwords: It is extremely important that business owners not allow their data to be easily accessible web predators. Default passwords for new pieces of hardware are common knowledge for many criminals so be sure to change the default password when implementing new tech ware and regularly change default passwords on community tech ware in the office as well. Use complicated and unique passwords: When creating or changing a... --- --- ## Products - Published: 2024-07-24 - Modified: 2024-07-29 - URL: https://americasphoneguys.com/telephone-equipment/yealink/w78h/ Yealink Cordless W78H Phone Features Modern ergonomic design, compact, and easy to carry. 2. 4'' color screen with intuitive UI interface. Crystal-clear and stable voice communication powered by Yealink’s sophisticated acoustic algorithms and noise-cancellation technology. With enhanced signal processing performance, this new handset also ensures a more stable and consistent mobile communication experience. Quick charging - 10 minutes of charging can yield up to two hours of talk time. Wireless headset connection via Bluetooth 5. 1. Vibration alarm for optimized response speed. Hearing Aid Compliant (HAC). --- - Published: 2024-07-24 - Modified: 2024-07-29 - URL: https://americasphoneguys.com/telephone-equipment/yealink/w57r/ Yealink Cordless W57R Phone Features Modern design, compact, easy to carry. 1. 8" color screen with intuitive UI. Crystal clear call quality - Even in complex or wireless interference-filled environments, the W57R could deliver a stable and high-quality audio experience that fits perfectly into everyday work. HD voice codec and noise cancellation technology. Quick charging - 10 minutes of charging can yield up to two hours of talk time. Up to 40 hours of talk time / up to 575 hours of standby time. Vibration alarm for optimized response speed. Ruggedized design can withstand falls up to 3. 5 meters. Resists spills and splashes of liquids like coffee, soda, and juice. Dust-resistant with protection rating of 54 (IP54). --- - Published: 2024-07-24 - Modified: 2024-07-29 - URL: https://americasphoneguys.com/telephone-equipment/yealink/cp935w/ Yealink CP935W Conference Phone Features 6-microphone array provides an immersive conversation environment. 4'' capacitive touchscreen. 5-way conference call. Built-in Bluetooth/Wi-Fi. Yealink acoustic technology including Smart Noise Filtering, Optimal HD audio, and Noise Proof Technology to eliminate all the distracting sounds. Enabled for DECT connectivity, Yealink CP935W-Base can register SIP account via DECT base directly, up to 167 hours in standby in DECT mode. Scalable for more flexibility and possibility. BYOD - simply connect your own mobile devices (such as a computer, smartphone, etc. ) through Bluetooth, Type C, or the USB 2. 0 port. Black acoustics fabric, resistant to water/oil/stain. Compare Yealink CP Conference Room Phones MicrophonesBuilt in Bluetooth/Wi-Fi? Recommended forYealink CP965W13 microphones, 360-degree voice pickupYesLarger conferences roomsYealink CP935W6 microphones, 360-degree voice pickupYesA great fit for smaller conference rooms --- - Published: 2024-07-24 - Modified: 2024-07-29 - URL: https://americasphoneguys.com/telephone-equipment/yealink/cp965w/ Yealink CP965W Conference Phone Features 13-microphone array provides a game-changing audio presence. 5'' capacitive touchscreen. Android 9. 0 OS. 10-way conference call. Built-in Bluetooth/Wi-Fi. Yealink acoustic technology including Smart Noise Filtering, Optimal HD audio, and Noise Proof Technology to eliminate all the distracting sounds. Scalable for more flexibility and possibility. BYOD - Bring Your Own Devices - Simply connect your own mobile devices (such as a computer, smartphone, etc. ) through Bluetooth, Type C, or the USB 2. 0 port. Black acoustics fabric, resistant to water/oil/stain. Compare Yealink CP Conference Room Phones MicrophonesBuilt in Bluetooth/Wi-Fi? Recommended forYealink CP965W13 microphones, 360-degree voice pickupYesLarger conferences roomsYealink CP935W6 microphones, 360-degree voice pickupYesA great fit for smaller conference rooms --- - Published: 2024-07-24 - Modified: 2024-07-29 - URL: https://americasphoneguys.com/telephone-equipment/yealink/t57w/ Yealink T57W Desk Phone Features Unmatched User Experience - A bright and colorful 7” 800 x 480 angle-adjustable touchscreen display is the start. SIP-T57W’s clearly defined menus are easy to navigate and ensure the feature you need is just a few taps away. HD Audio Quality - With the latest Yealink Optimal HD Voice technologies, including Yealink Acoustic Shield technology, background distractions, and noises have been effectively eliminated, delivering crystal clear voice clarity even in a noisy environment. State-of-the-Art Connectivity - Built-in Bluetooth 4. 2 for headsets and mobile synchronization, plus built-in dual-band 5G Wi-Fi connectivity. DECT Technology - If you want to expand your horizons for busy environments, or, share one phone system with a small team on multiple handsets, simply turn your IP phone into a corded-cordless phone via DECT technology. Enhanced Collaboration - Share content from your laptop with Yealink VC Desktop, making collaboration easier than ever. Hearing Aid Compatibility (HAC) Compliant - With HAC headset, individuals with hearing aids can hear voices more clearly. Built-in USB 2. 0 Port - Enjoy USB call recording, connect wired/wireless USB headset without connecting Yealink EHS36, and connect up to 3 Yealink expansion modules to program up to 180 paperless DSS keys. Local Phone Book - Up to 1000 entries Yealink SIP-T57W Desk Phone Specs Download Specifications Sheet The T5 Desk Phone Series ModelPerfect forNotesYealink T57W IP PhoneBusy executives who need a full range of featuresOur top-of-the-line phone with touchscreen, Wifi, and Bluetooth connectivityYealink T54W IP PhoneEveryday use for the... --- - Published: 2024-07-24 - Modified: 2024-07-29 - URL: https://americasphoneguys.com/telephone-equipment/yealink/t54w/ Yealink T54W Desk Phone Features Unmatched User Experience - 4. 3” color display with easy-to-navigate menus HD Audio Quality - With the latest Yealink Optimal HD Voice technologies, including Yealink Acoustic Shield technology, background distractions, and noises have been effectively eliminated, delivering crystal clear voice clarity even in a noisy environment. DECT Technology - If you want to expand your horizons for busy environments, or, share one phone system with a small team on multiple handsets, simply turn your IP phone into a corded-cordless phone via DECT technology. Enhanced Collaboration - Share content from your laptop with Yealink VC Desktop, making collaboration easier than ever. Built-in USB 2. 0 Port - Enjoy USB call recording, connect wired/wireless USB headset without connecting Yealink EHS36, and connect up to 3 Yealink expansion modules to program up to 180 paperless DSS keys. Hearing Aid Compatibility (HAC) Compliant - With HAC headset, individuals with hearing aids can hear voices more clearly. 10-Way Local Conferencing - Meet with up to ten collaborators at once! Wifi 4 Connectivity Bluetooth 4. 2 Connectivity Yealink SIP-T54W Desk Phone Specs Download Specification Sheet The T5 Desk Phone Series ModelPerfect forNotesYealink T57W IP PhoneBusy executives who need a full range of featuresOur top-of-the-line phone with touchscreen, Wifi, and Bluetooth connectivityYealink T54W IP PhoneEveryday use for the entire teamOur most popular IP phone with Wifi and Bluetooth connectivityYealink T53W IP PhoneRapidly expanding offices or offices looking for a high-quality basic phoneFull connectivity with Wifi and BluetoothYealink T53 Desk PhoneBudget-friendly phone for... --- - Published: 2024-07-24 - Modified: 2024-07-29 - URL: https://americasphoneguys.com/telephone-equipment/yealink/t53w/ Yealink T53W Desk Phone Features Clear and Simple UX - 3. 7” monochrome display with easy-to-navigate menus HD Audio Quality - With the latest Yealink Optimal HD Voice technologies, including Yealink Acoustic Shield technology, background distractions, and noises have been effectively eliminated, delivering crystal clear voice clarity even in a noisy environment. DECT Technology - If you want to expand your horizons for busy environments, or, share one phone system with a small team on multiple handsets, simply turn your IP phone into a corded-cordless phone via DECT technology. Enhanced Collaboration - Share content from your laptop with Yealink VC Desktop, making collaboration easier than ever. Hearing Aid Compatibility (HAC) Compliant - With HAC headset, individuals with hearing aids can hear voices more clearly. Built-in USB 2. 0 Port - Enjoy USB call recording, connect wired/wireless USB headset without connecting Yealink EHS36, and connect up to 3 Yealink expansion modules to program up to 180 paperless DSS keys. Wifi 4 Connectivity 5-Way Local Conferencing - Meet with up to five collaborators at once! Yealink SIP-T53W Desk Phone Specs Download Specification Sheet The T5 Desk Phone Series ModelPerfect forNotesYealink T57W IP PhoneBusy executives who need a full range of featuresOur top-of-the-line phone with touchscreen, Wifi, and Bluetooth connectivityYealink T54W IP PhoneEveryday use for the entire teamOur most popular IP phone with Wifi and Bluetooth connectivityYealink T53W IP PhoneRapidly expanding offices or offices looking for a high-quality basic phoneFull connectivity with Wifi and BluetoothYealink T53 Desk PhoneBudget-friendly phone for workstations that don’t... --- - Published: 2024-07-24 - Modified: 2024-07-29 - URL: https://americasphoneguys.com/telephone-equipment/yealink/t53/ Yealink T53 Desk Phone Features Clear and Simple UX - 3. 7” monochrome display with easy-to-navigate menus HD Audio Quality - With the latest Yealink Optimal HD Voice technologies, including Yealink Acoustic Shield technology, background distractions, and noises have been effectively eliminated, delivering crystal clear voice clarity even in a noisy environment. Enhanced Collaboration - Share content from your laptop with Yealink VC Desktop, making collaboration easier than ever. Built-in USB 2. 0 Port - Enjoy USB call recording, connect wired/wireless USB headset without connecting Yealink EHS36, and connect up to 3 Yealink expansion modules to program up to 180 paperless DSS keys. Wifi Connectivity Not Included - Add wifi connectivity with an optional WF50 Adapter Bluetooth Connectivity Not Included - Add Bluetooth with optional BT41 Adapter 5-Way Local Conferencing - Meet with up to five collaborators at once! Yealink SIP-T53 Desk Phone Specs Download Specification Sheet The T5 Desk Phone Series Which T5 Desk Phone is right for you? ModelPerfect forNotesYealink T57W IP PhoneBusy executives who need a full range of featuresOur top-of-the-line phone with touchscreen, Wifi, and Bluetooth connectivityYealink T54W IP PhoneEveryday use for the entire teamOur most popular IP phone with Wifi and Bluetooth connectivityYealink T53W IP PhoneRapidly expanding offices or offices looking for a high-quality basic phoneFull connectivity with Wifi and BluetoothYealink T53 Desk PhoneBudget-friendly phone for workstations that don’t need headset connectivityWifi and Bluetooth connectivity only after additional features --- - Published: 2024-07-23 - Modified: 2024-07-23 - URL: https://americasphoneguys.com/telephone-equipment/poly/e350/ Compare Poly Edge Series Phones DisplayFunctionalityWifi Ready? Bluetooth? Poly Edge E5505” color12-line keys; support for up to 48 lines, features, and contactsYesYesPoly Edge E4503. 5” color8-line keys; support for up to 32 lines, features, and contacts; also includes an additional 6-key display with 12 contactsYesYesPoly Edge E4003. 5” color8-line keys; support for up to 32 lines, features, and contacts; also includes an additional 6-key display with 12 contactsNoNoPoly Edge E3503. 5” color8-line keys; support for up to 32 lines, features, and contactsYesYesPoly Edge E3203. 5” color8-line keys; support for up to 32 lines, features, and contactsNoYesPoly Edge E2202. 8” color4-line keys; support for up to 32 lines, features, and contactsNoYesPoly Edge E1002. 8” color2-line keys supporting up to 8 lines, features, and contactsNoNo --- - Published: 2024-07-23 - Modified: 2024-07-23 - URL: https://americasphoneguys.com/telephone-equipment/poly/e550/ Compare Poly Edge Series Phones DisplayFunctionalityWifi Ready? Bluetooth? Poly Edge E5505” color12-line keys; support for up to 48 lines, features, and contactsYesYesPoly Edge E4503. 5” color8-line keys; support for up to 32 lines, features, and contacts; also includes an additional 6-key display with 12 contactsYesYesPoly Edge E4003. 5” color8-line keys; support for up to 32 lines, features, and contacts; also includes an additional 6-key display with 12 contactsNoNoPoly Edge E3503. 5” color8-line keys; support for up to 32 lines, features, and contactsYesYesPoly Edge E3203. 5” color8-line keys; support for up to 32 lines, features, and contactsNoYesPoly Edge E2202. 8” color4-line keys; support for up to 32 lines, features, and contactsNoYesPoly Edge E1002. 8” color2-line keys supporting up to 8 lines, features, and contactsNoNo --- - Published: 2024-07-23 - Modified: 2024-07-23 - URL: https://americasphoneguys.com/telephone-equipment/poly/e320/ Compare Poly Edge Series Phones DisplayFunctionalityWifi Ready? Bluetooth? Poly Edge E5505” color12-line keys; support for up to 48 lines, features, and contactsYesYesPoly Edge E4503. 5” color8-line keys; support for up to 32 lines, features, and contacts; also includes an additional 6-key display with 12 contactsYesYesPoly Edge E4003. 5” color8-line keys; support for up to 32 lines, features, and contacts; also includes an additional 6-key display with 12 contactsNoNoPoly Edge E3503. 5” color8-line keys; support for up to 32 lines, features, and contactsYesYesPoly Edge E3203. 5” color8-line keys; support for up to 32 lines, features, and contactsNoYesPoly Edge E2202. 8” color4-line keys; support for up to 32 lines, features, and contactsNoYesPoly Edge E1002. 8” color2-line keys supporting up to 8 lines, features, and contactsNoNo --- - Published: 2024-07-23 - Modified: 2024-07-23 - URL: https://americasphoneguys.com/telephone-equipment/poly/e220/ Poly Edge Series IP Phones DisplayFunctionalityWifi Ready? Bluetooth? Poly Edge E5505” color12-line keys; support for up to 48 lines, features, and contactsYesYesPoly Edge E4503. 5” color8-line keys; support for up to 32 lines, features, and contacts; also includes an additional 6-key display with 12 contactsYesYesPoly Edge E4003. 5” color8-line keys; support for up to 32 lines, features, and contacts; also includes an additional 6-key display with 12 contactsNoNoPoly Edge E3503. 5” color8-line keys; support for up to 32 lines, features, and contactsYesYesPoly Edge E3203. 5” color8-line keys; support for up to 32 lines, features, and contactsNoYesPoly Edge E2202. 8” color4-line keys; support for up to 32 lines, features, and contactsNoYesPoly Edge E1002. 8” color2-line keys supporting up to 8 lines, features, and contactsNoNo --- - Published: 2024-07-23 - Modified: 2024-07-23 - URL: https://americasphoneguys.com/telephone-equipment/poly/e100/ Compare Poly Edge Series Phones  DisplayFunctionalityWifi Ready? Bluetooth? Poly Edge E5505” color12-line keys; support for up to 48 lines, features, and contactsYesYesPoly Edge E4503. 5” color8-line keys; support for up to 32 lines, features, and contacts; also includes an additional 6-key display with 12 contactsYesYesPoly Edge E4003. 5” color8-line keys; support for up to 32 lines, features, and contacts; also includes an additional 6-key display with 12 contactsNoNoPoly Edge E3503. 5” color8-line keys; support for up to 32 lines, features, and contactsYesYesPoly Edge E3203. 5” color8-line keys; support for up to 32 lines, features, and contactsNoYesPoly Edge E2202. 8” color4-line keys; support for up to 32 lines, features, and contactsNoYesPoly Edge E1002. 8” color2-line keys supporting up to 8 lines, features, and contactsNoNo --- - Published: 2024-07-23 - Modified: 2024-07-23 - URL: https://americasphoneguys.com/telephone-equipment/poly/cordless-40/ The Poly Rove Cordless Phone Series Microban® antimicrobial protectionDust and water protectionImpact protectionTalk timePoly Rove 40YesIP65: dust-tight and water-resistantDrop-proof up to 2 metersUp to 18 hoursPoly Rove 30YesIP65: dust-tight and water-resistantDrop-proof up to 2 metersUp to 18 hoursPoly Rove 20NoNoNoUp to 35 hours (eco mode) --- - Published: 2024-07-23 - Modified: 2024-07-23 - URL: https://americasphoneguys.com/telephone-equipment/poly/cordless-30/ The Poly Rove Cordless Phone Series Microban® antimicrobial protectionDust and water protectionImpact protectionTalk timePoly Rove 40YesIP65: dust-tight and water-resistantDrop-proof up to 2 metersUp to 18 hoursPoly Rove 30YesIP65: dust-tight and water-resistantDrop-proof up to 2 metersUp to 18 hoursPoly Rove 20NoNoNoUp to 35 hours (eco mode) --- - Published: 2024-07-23 - Modified: 2024-07-23 - URL: https://americasphoneguys.com/telephone-equipment/poly/cordless-20/ The Poly Rove Cordless Phone Series Microban® antimicrobial protectionDust and water protectionImpact protectionTalk timePoly Rove 40YesIP65: dust-tight and water-resistantDrop-proof up to 2 metersUp to 18 hoursPoly Rove 30YesIP65: dust-tight and water-resistantDrop-proof up to 2 metersUp to 18 hoursPoly Rove 20NoNoNoUp to 35 hours (eco mode) --- - Published: 2024-07-23 - Modified: 2024-07-23 - URL: https://americasphoneguys.com/telephone-equipment/poly/e400/ Poly Edge Series IP Phones DisplayFunctionalityWifi Ready? Bluetooth? Poly Edge E5505” color12-line keys; support for up to 48 lines, features, and contactsYesYesPoly Edge E4503. 5” color8-line keys; support for up to 32 lines, features, and contacts; also includes an additional 6-key display with 12 contactsYesYesPoly Edge E4003. 5” color8-line keys; support for up to 32 lines, features, and contacts; also includes an additional 6-key display with 12 contactsNoNoPoly Edge E3503. 5” color8-line keys; support for up to 32 lines, features, and contactsYesYesPoly Edge E3203. 5” color8-line keys; support for up to 32 lines, features, and contactsNoYesPoly Edge E2202. 8” color4-line keys; support for up to 32 lines, features, and contactsNoYes --- - Published: 2024-07-23 - Modified: 2024-07-23 - URL: https://americasphoneguys.com/telephone-equipment/poly/e450/ Poly Edge Series IP Phones DisplayFunctionalityWifi Ready? Bluetooth? Poly Edge E5505” color12-line keys; support for up to 48 lines, features, and contactsYesYesPoly Edge E4503. 5” color8-line keys; support for up to 32 lines, features, and contacts; also includes an additional 6-key display with 12 contactsYesYesPoly Edge E4003. 5” color8-line keys; support for up to 32 lines, features, and contacts; also includes an additional 6-key display with 12 contactsNoNoPoly Edge E3503. 5” color8-line keys; support for up to 32 lines, features, and contactsYesYesPoly Edge E3203. 5” color8-line keys; support for up to 32 lines, features, and contactsNoYesPoly Edge E2202. 8” color4-line keys; support for up to 32 lines, features, and contactsNoYesPoly Edge E1002. 8” color2-line keys supporting up to 8 lines, features, and contactsNoNo --- ---