How To Make Sure Your Small Business Never Misses a Call – Find Me / Follow Me

As a small business owner, you’re very busy. Whether it’s helping clients or attending meetings, one thing is for certain, you want to always be easily accessible. This is where VoIP’s find me/follow me feature comes in. It allows you to answer a call on any device of your choosing, so you never have to miss an important call again!

What is Find Me/Follow Me?

Find me/follow me is a feature provided by VoIP that allows users to route their incoming calls to multiple phones in a certain sequence or even simultaneously. This feature can be used for landlines, cell phones, and desktops. Basically, any internet-connected device can receive the call. Find Me/Follow Me usually comes standard with most VoIP plans.

How Does Find Me/Follow Me Work?

Imagine you’re a septic technician providing a service call when suddenly a customer calls with a septic system emergency. The call will start ringing at your desk phone, then to your desktop, until it finally reaches your mobile phone.

If you can’t pick up your cell phone, you can even set up your find/me follow me feature so that the call will be routed to your home or just directly to voicemail. Some providers may even allow users to direct calls to an operator, different department, fax machine, or text messaging service.

What are the Benefits of Find Me/Follow Me?

While the main benefit of find me/follow me is to ensure you’re always connected, this powerful feature has a variety of other benefits.

• You only need to give your clients one phone number in order to reach you
• Your other personal numbers remain private
• Clients/customers will always receive the assistance they need
• Allows mobility with all employees
• Never miss an important call again!

Using find me/follow me in addition to the voicemail to email feature and you will have a very powerful system, ensuring you never miss any important details.

If you’re interested in keeping your entire team connected no matter where they are, contact America’s Phone Guys. We provide business phone solutions in the Portland OR and Vancouver WA area. In addition to offering our own America’s Phone Guys VoIP phone service, we also provide some of the most leading brands in the market including Panasonic, Poly, Cisco, Yealink, and dozens more!