Cloud Hosted VoIP PBX Phone Systems
Serving Portland OR | Beaverton OR | Vancouver WA | Longview WA
A Cloud Hosted VoIP PBX System is also known as an Internet Phone System. With this type of phone system, the hardware is maintained off-site and all communication between the phones and the switchboard occurs over the Internet. The data for this type of phone system is located on servers, therefore all the information for the system is stored digitally.
What is a Cloud Hosted VoIP System?
A Hosted PBX is easily confused with a Virtual PBX; however, they are not the same. A Virtual PBX is an automated answering or call routing service, whereas a Cloud or Hosted PBX is a complete phone system. A Virtual PBX can be a part of a Cloud PBX system.
A Hosted VoIP phone system can accommodate inbound and outbound calling while incorporating enterprise-level features such as call forwarding, unified messaging, call hold, three-way conferencing, auto-attendants for call routing and more. Some features are provided at an additional cost based on the VoIP provider selected.
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Is a Cloud Hosted VoIP PBX Phone System Right for Your Business?
Hosted VoIP PBX phone systems are appropriately suited for businesses that meet one or more of the criteria below:
- You have a mobile staff
- You have multiple locations and want them to communicate as one
- You have modern wiring at each site
- You don’t need to keep a traditional phone service line to prevent missing important calls
- You prefer a low up-front cost or one you can pay monthly along with your telephone service bill
- You desire the flexibility to upgrade to the latest technology as communication needs evolve
What are the Benefits of Cloud Hosted VoIP PBX Phone Systems?
While these systems have a low start-up cost they do involve monthly “per seat” or “per user” charges, putting them in the category of operational expenses rather than capital expenditures. Cloud Based VoIP systems work well for companies in the Vancouver, WA and Portland, OR areas with evolving, vague, or uncertain communication needs.
Cloud Hosted phones are dependent on a stable broadband or higher quality Internet connection, a modern wiring infrastructure, and a network capable of configurable Quality of Service settings so that voice “traffic” remains the priority. The number of simultaneous users at a site informs the amount of bandwidth needed. Additionally, you will need to use SIP or IP phone sets unless you are also using analog telephone adapters with your existing phones. Some Hosted PBX systems also offer mobile applications that allow you to place and receive calls from the road using your data connection.