What Phone System Features Does Your Office Need?
Cloud Hosted Phone System
You may want to choose a cloud hosted phone system if any of the following apply to your business:
- Start up business
- Want a low introductory cost
- May have multiple locations
Cloud hosted phone systems have a lower cost up front, but a higher monthly payment than other systems. They are usually an excellent choice for small businesses with 5 employees or less at multiple locations, or companies who own or rent their phones and choose to pay for telephone connection services monthly.
Premise-Based VOIP System
You may want to choose a premise-based phone system if any of the following apply to your business:
- Larger Company
- Want to own your phone system
- Have multiple larger locations
Premise-based phone systems have a higher up front cost, but they have either small monthly payments, or none at all. They are usually an excellent choice for larger businesses with 5 employees or more at multiple locations, or companies who want to own their own phone system. Premise-based systems operate more like traditional PBX systems.
Digital Phone System
These are traditional-type systems using latest equipment. You may choose a digital phone system if the following apply to your business:
- Your facilities have old cabling installed and rewiring the facility would be cost prohibitive
- Remote locations make reliance on internet connection for phones impossible
They are often used by companies in large, older buildings, such as manufacturing facilities, that have previously used and been wired for digital phone systems. They are optimal for businesses whose critical infrastructure relies on several different options to receive calls.
|Cloud Hosted||Premise Based||Digital Phones|
|Supports Conference Phones||Yes||Yes||Yes|
iPhone Blackberry Droid
|Voice Mail to Email||Yes||Yes||Yes|
|Conference Bridge||Optional||Included in some systems||Optional|
|Customizable Music/Commercial On Hold||Yes||Included in some systems||Optional|
|Basic Music On Hold||Yes||Yes||No|
|Integrated Cordless Phones||Yes||Yes||Yes|
|Remote Call Forwarding||Yes||Optional||No|
|Soft Phone- Answer Calls from PC||Yes||Yes||Yes|